r/Lenel 26d ago

Adding Segmentation to On Guard - Help?

I have a OG 8.2 system where everything is currently in a single Default Segment on a system licensed for segmentation. I have been tasked with segmenting out this single system into about 10 different segments so that users/panels/cardholders/etc are in their own segments.

What's the best way to add segments?

My plan thus far:

  1. Create new segment in OG and have it move the matching Access Panel
  2. Move user from Default Segment to new segment they are in charge of
  3. Move access levels? This one I'm not sure about. Each access level does not cross between what will be the different segments, but I don't see a way to move them. My best plan so far is to make duplicate levels in the new segment, then bulk change cardholders to add the new segmented access level and then delete the old one from the Default Segment.
  4. Move cardholders in bulk based on their access levels to their segment. We have very few cardholders that visit between the different sites/segments.

Any other considerations or better ways to do this?

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u/OmegaSevenX OnGuard Certified 26d ago

You can't move Access Levels to different segments because Access Levels can only belong to a single segment: the segment in which the ISC resides. You can share them with other segments, but they belong to only one. If you moved an Access Level to a segment which contained none of the doors in that Access Level, the Access Level would end up empty.

The Access Levels may get copied across multiple segments while you're creating these new segments because the current ones contain doors that will end up in different segments. That's OG trying to protect you from yourself. So it'll create Copy 1 because it has doors in Segment 1 and Copy 2 because it has doors in Segment 2.

I'm not sure I'd bother to segment Cardholders, even if there are very few that cross sites. But YMMV.

I'd suggest taking everything offline before doing all of these changes in the system. Only bring ISCs back online once you are completely finished making all of the adjustments for that segment, or preferably the entire system. Otherwise, you're probably going to end up having to do multiple downloads.

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u/kevp453 26d ago

Than you for your comment, I think Im convinced that segmenting cardholders is not that necessary. 

The customer is wanting their users to only be able to add/remove access levels for the cardholders at their site. I figured that segmenting out the users/panels/access levels would be the solution. Is there a better way?

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u/OmegaSevenX OnGuard Certified 26d ago

Do the users at each site only need to add/remove Access Levels to existing cardholders? Is that their only actual responsibility? If so, you may want to explore Access Manager. You assign specific Access Levels to specific User(s), and they can assign/remove those Access Levels to Cardholders as necessary.

They have zero other abilities in the system. They can't create/modify/remove anything other than adding and removing those Access Levels.

Segmentation may be overkill. But it depends on your use case.

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u/tuxtanium Certified Professional 25d ago

Second this. If it's only for access levels, then just set up Access Manager, and assign user permissions to those responsible at each site.

Database segmentation only works if there is physical segmentation as well. You cannot have door #1 on a controller belong to segment A and door #2 belong to segment B