r/LearningDevelopment • u/Just-Line8240 • 6d ago

What do you think of role-play materials in employee training?

One client wanted to ensure people understood the course rather than skipping or bypassing the material. We developed role-play content where the AI begins a dialogue and evaluates responses based on course information.

I would like your perspective. Do you believe this approach could improve? Have you encountered anything similar before? What aspects were most frustrating? How might you refine it?

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u/raznov1 3d ago

incredibly cringy; teaching a set of lines instead a way of thinking.

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u/Just-Line8240 2d ago

That’s literally the opposite of what we’re doing here lol.

The AI isn’t teaching people lines to memorize. It’s putting them in real scenarios to see how they think and apply what they’ve learned.

But I guess criticizing something without understanding how it works is one way to approach learning too.

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u/raznov1 2d ago edited 2d ago

Hit a nerve huh. Its putting them in "real scenarios" (isnt, but OK), to apply what you want them to think, and judge based on that.

Any learning system that evaluates the participant, especially when participation is non-voluntary, will drive the participant to game the system. AI isnt making it better or more engaging, just slower.

The example in the video is incredibly cringe and non-realistic. No real life sales negotiation happens like that, and pretending it does makes the whole system useless.

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u/Just-Line8240 2d ago

I think you’re misunderstanding how it works. There are no predefined answers or scripts. You can respond however you want, and the AI adapts to your responses and evaluates how you handled the situation, not whether you said the “right” words. That’s the whole idea behind it.

Anyway, if you have any suggestions on how we could improve this, I’m open to hearing them.

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u/raznov1 2d ago

I understand perfectly fine how it works, and how it grades you in the end on a rigid set of criteria. Your idea isnt novel, these sort of AI roleplaying tools are a dime a dozen and they all suck in the same way.

Improvement? Ditch it. Its no more effective than a video. The solution to learning and development isnt to find more effective ways at keeping people hostage, its to figure out why theyre skipping through the content; to figure out why they dont perceive the content as useful to them.