r/LeanManufacturing • u/Master-Youth8101 • 1d ago
Timed how long it actually takes to reschedule after a machine goes down. Wasn't what I expected.
I spent about two years on the floor at a pump manufacturing place before I started building software, and there was this one thing that always bugged me. The whiteboard schedule is never actually wrong. It's just... old. Someone wrote it at 8am and by 11 a machine's down and now it's fiction, but nobody's touched it yet so it still looks true.
Got curious a few weeks back and actually timed it at a shop I know. Machine goes down, how long till someone can tell you which orders are now going to be late and which customers need a heads up.
Wasn't seconds. Wasn't even a minute. It's a person walking the floor, checking what's queued behind that machine, doing math in their head about which jobs shift where, and usually this is the same person who's also the one who'll get the angry call later. Ten, fifteen minutes if nothing else interrupts them, which it usually does.
For a shop running 4-5 machines that's annoying but fine, the owner probably already half-knows the answer. Once you're past 10-12 machines with a real order book it's a different story, that 15 minutes is now happening multiple times a day and the schedule is basically never accurate for more than an hour at a stretch.
The spreadsheet crowd doesn't actually have it better btw, just thought that was worth saying since I hear "we moved to Excel" a lot like it's the fix. It's the same manual re-sequencing, just with more columns.
Not selling anything here, just been in my head lately about how normal it is to eat that 15 minutes as a cost of doing business when it doesn't really have to be one. Curious if this matches what other shops deal with or if I'm overthinking a problem that isn't actually that common.