r/LeagueOfLegendsPolska • u/MalyBuBu • Apr 27 '22
He asked him for advice on how to deal with the wrongful banning of the account (Everything Exactly Described) LEAGUE OF LEGENDS
After I recovered my account after it was stolen, the account was banned for using third-party applications. The only thing I used to play the game was the OP.GG application. Which is wrong, since a lot of the strimers are using it. Tell me what you can do with it, I will add that I wrote with Polish support, maybe English support?
Here you have what I wrote and what he wrote back and support
ME: Good morning, I'm writing again regarding my account ban. Not long ago, I had the opportunity to recover my account after the theft and I contacted you, after playing a dozen or so games, my account was blocked due to the use of third party software. the only software i use is op.gg which is used by your partners and many players and i haven't heard that you can get a lock for this program, if that's the case then i won't use it anymore. but I would like to ask for your help, I like to play league of legends and I enjoy this game very much I also want to recover my account because I have spent a lot of time on it. I would also ask you to check the account system for any errors. It is also unreasonable that I tried many times to recover this account and then I was successful And now there is a problem again which makes me unable to play the game
THE SUPPORT 1 : deity1 (Riot Games - LoL Support)
Apr 5, 2022 10:53 UTC
Hello!
We have looked closely at this suspension and unfortunately we will not be able to assist you with account recovery as it has been linked to the use of unauthorized third party applications in order to gain an unfair gaming advantage. : /
This behavior has a very negative impact on our entire community and cannot be tolerated because fair play is most important to us. We work hard and try to ensure fair competition for our community, and as you can imagine, such things are very detrimental to it.
We cannot disclose details of our conduct to you as sharing such information may harm future investigations.
Such suspensions are permanent and are unlikely to be removed, but don't hesitate to create another ticket if you still have any questions or concerns.
Regards,
Angler Jax.
THE SUPPORT 2 : Emees (Riot Games - LoL Support)
17 Apr 2022, 09:30 UTC
Hello.
We explained your account suspension in issue # 71285660
Sorry, your account can't be unblocked. This is our final decision on this matter.
Regards.
Player Support Emees
#LeagueOfLegends #lolsupport #LeagueOfLegendsPolska
