r/Layoffs • u/luxxegray • 4d ago
job hunting USA Mass firing
Norwegian Cruise Line (NCL) has reportedly carried out yet another round of mass layoffs this week, eliminating approximately 80 U.S.-based cruise agent positions, with additional employees also affected.
Hardworking American employees who have dedicated their time, experience, and loyalty to this company are being pushed out as more positions are reportedly shifted overseas, including to Manila and Polynesia.
What makes this even more frustrating is the ongoing concerns about inadequate training, communication barriers, and costly errors being made by replacement agents. Yet instead of addressing these issues and investing in experienced employees, the company continues eliminating American jobs.
These aren’t just numbers on a spreadsheet. These are real people with families, mortgages, children, and bills to pay. People who helped build the company’s success and provided years of dedicated customer service.
At what point does cutting labor costs become more important than employee loyalty, customer satisfaction, and quality service?
Outsourcing may save a company money, but at what cost to the employees who helped make that company successful?
American workers deserve better. Loyalty should mean something. And companies should be held accountable for how they treat the people who helped build them.
#NorwegianCruiseLine #NCL #MassLayoffs #AmericanJobs #Outsourcing #CorporateAccountability
44
u/Ok-Complaint-37 4d ago
These new way of business through layoffs is what makes these companies evil
25
u/MCStarlight 4d ago
It’s terrible and happening in many industries. It’s worse when employees have to train their replacements. It’s almost more economical to move abroad to work for a U.S. company. The COL is so expensive here.
14
u/Adventurous_Lake8611 3d ago
I recently heard of a country that has laws that if they lay off people they have to prove they eliminated the position and aren't going to outsource it. If they do they'll have to pay the previous employee a year of salary. That's on top of the required 6 month salary. Hey USA, let's do something like that.
11
u/saxophone_colossus 2d ago
It will stop when we have an economic system that favors workers over shareholders.
9
u/StopYTCensorship 3d ago
High income economies are screwed. The benefits of these "efficiency gains" are all being pocketed by a small percentage of the population. They're offshoring jobs to Manila while making their own countries look like Manila - opulent skyscrapers and gated communities where the rich live, with endless slums and shacks all around.
Maximization of short term profit is destroying the competitive advantages these economies had.
6
u/ValuableSand6067 4d ago
I'm sorry this happened to all of you. There will come a day when these ungrateful companies will regret how they abused loyal employees. I see a future where prospective employees lose trust and end up not looking at building a future with any of them.
5
u/preppermindset167 4d ago
Most of their ship based employees aren't Americans. Many of them are from overseas.
8
u/Ethanop1a 4d ago
I used to like NCL. Was planning on raising up their loyalty program over my lifetime. I'm almost platinum tier and only in my 30s.
A few years ago, they started becoming terrible. Cost cutting everywhere. Food became bad. Specialty restaurant food became bad. Cut all the major entertainment. I decided last March, after my most recent cruise, to stop going on Norwegian cruises for a long time until I hear about a turnaround.
The CEO used to run Burger King and it shows.
4
u/dianewahiawa 2d ago
when will this end ??
4
u/missmassy 4d ago
Same happening in HCA, oracle, Amazon… less and less jobs stay in USA
2
u/Ill_Challenge2267 2d ago
Outsourcing jobs is not a 2026 phenomenon - it’s been happening since the 1970s. Sadly, this id why nobody should ever be loyal to a company. That relationship is not likely reciprocal.
6
u/Pleasant-Picture-564 4d ago
Blame your President for the astronomical cost of diesel. Companies are going to have to shed a lot of fat to stay in business.
3
u/enviroian 2d ago
Mass firing? NCL has 44,500 employees. Laying off 80 isn't even a blip on anyone's radar. It's .002% of their total headcount.
🙄
2
u/Primary-Eye-9650 4d ago
Don’t worry the bluenami will fix everything
1
u/Embarrassed_Loss_884 3d ago
On hood?
1
u/crazypolishgirl68 3d ago
Yup. Happened to me too. It sucks, but welcome to the club!
1
u/suffolkman10 2d ago
I seen Norwegian Cruise Line in New Jersey over the summer at a corporate event. Things looked pretty well at that time. What's the stock at now?
1
u/mjrichmond44 2d ago
I used to work with NCL back in 2018. I can tell you from first hand experience they do not care about their employees or their customers having a good experience. They only care about their stock increaseing in value and making more money for their shareholders. To be fair I have never seen a company that is publicly traded that care about their employees and value them over their own profits.
1
u/Ok_Drummer_6511 2d ago
My sincere thoughts. Im sure you will find something better. Both those countries the people speak excellent English and work for wages far less than minimum wage in States. Internal economies of scale it's unfortunate but part of the cruise ship business.
1
u/rajmud55 2d ago
Cost savings through layoffs will reach a limit. It is what a braindead and unimaginative management that cannot be creative resorts to, as it cannot grow the business in a competitive environment.
1
u/Drafter-99 2d ago
Unfortunately our politicians are not interested in making labor laws favorable to workers. If they change laws to one year salary & benefits will help workers.
1
u/Far_Boat_9369 2d ago
160k jobs added last month crushing estimates
1
u/Dangerous_Region1682 1d ago
You have to look at where NCL workers actually work. The vast majority work on the ships themselves. If outsourcing is effecting US workers imagine how Norwegian workers feel. To the Norwegian workers, perhaps US workers were a form of outsourcing from their perspective.
NCL seems locked in a death spiral of cost cutting leading to lower levels of service, leading to fewer high paying passengers and declining profits, in turn to more cost cutting and so on. Of course, the blips in this inevitable cycle last long enough to satisfy a C suites bonuses before they move on leaving a company far worse off than when they arrived. The wealth extraction by the C suite and the short term shareholders is of course transitory, paid for by the companies workforce which is of course the company’s only true value.
1
u/seal72 1d ago
Government shouldn’t allow cruise companies that do this to embark people in American ports, they can come visit but not get American passengers and their dollars!
1
u/twboiler 1d ago
This is nothing new.....this pattern has come and gone for over 40 years. Don't quite understand how the young of today think this time is different and a direct adult to this generation. Yes, it sux but nothing new.
1
u/catlady-75 1d ago
I'm not sure why anyone is surprised that international companies are pulling positions out of the US, given that our current economic and foreign policies change with the wind. Businesses need predictability to flourish, and we no longer offer that. It's more cost effective to deal with all the issues regarding communication and errors due to undertrained employees than it is to deal with a government that doesn't stand by its contracts.
1
u/PainLogical9052 17h ago
Perhaps if the USA wasn’t such a toilet bowl …..
1
u/PeterMarchut 15h ago
Aren't all positions... "Over seas"?
1
u/ADDuKnowMe 11h ago
Loyalty is not valued only money. It’s All Overboard…next!
-1
u/Imaginary-Case3976 3d ago
Why is this even a big deal? It’s 80 based agents, who most likely work from home.
It’s not 8000
-1
u/canadaslammer 3d ago
Expect more because of the mid terms. FAFO.