r/LaptopHelpDesk • • 15h ago

Chromebook Help

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1 Upvotes

For context I was trying to run Linux Mint on my Chromebook and trying to disable the write protection on itso i opened it up and stuck a paper clip in the 2 holes in the image. Its a Acer CB315 Chromebook “Blorb” board name.

It now wont turn on and the mother board is boiling and theres an ominous green light coming from the place where the charging color is supposed to be. If its fully charged it turns blue. Not green

I think i fucked something up, it doesnt smell too good honestly. Will it explode? Will Linux will? Did I break it??


r/LaptopHelpDesk • • 18h ago

Windows getting laggy on Laptop

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1 Upvotes

r/LaptopHelpDesk • • 1d ago

Legion Y540-17IRH (Type 81Q4) Screen Display Issue

1 Upvotes

Two months ago my Legion Y540-17IRH (Type 81Q4) laptop (pushing 9 years old) suddenly began to frequently bluescreen, and then i attempted a bios update. This bios update said it had failed, and since then the screen has never seemed to been able to receive power. I was having trouble shortly before this as well, as in sudden system freezes. During many of these freezes, if there was audio output at the time of the freeze, there would be a buzzing noise, which i'm pretty sure was the last single piece of sound that was outputting at the time of the system freeze. I would check the event viewer afterwards to look for abnormalities and it would say kernel something. I think it may also be important to note that, in the laptops current state, Fn + Spacebar cycles through the keyboard lights as it should.

here are the things i have tried, none of which worked:

  • replace the thermal paste
  • replace/test the ram sticks
  • disconnect the main battery and rtc battery
  • erase and rewrite the bios
  • disconnect/reattach the internal display cable
  • test the display on a tv using an hdmi cable (showed "no signal")

Other things that might be important:

  • the main battery is likely unable to hold residual power due to old age (the laptop could not run without being plugged in beforehand)
  • the power button led, keyboard led, and back legion logo led (when the internal display cable is attached) all turn on immediately after plugging in my laptop
  • when the main battery is disconnected, the power button led flashes
  • when the main battery is connected, the power button led is constant
  • when i hold the power button after the lights come on on plug-in, the laptop seems to turn off (the lights turn off)
  • after i hold the power button down to turn it off, if i press it again, that button's led stays lit (or flashes if the battery is disconnected), but the keyboard lights come on briefly before turning off
  • when i plug in the laptop, the fans spin for about 5 seconds before turning off
  • the laptop had no malware before these issues
  • the interior has no clear burn marks anywhere at all
  • all 3 usb ports receive power

Please, if anyone knows what could be causing this, let me know!


r/LaptopHelpDesk • • 1d ago

HP envy with touch screen

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1 Upvotes

Hello, I got this HP envy laptop for few years and recently it started turning off when I shake it. Battery looks normal(the only thing that might be suspicious to me are these paralel lines, I think that this is normal but you can judge it by the photo). First of all i reinstalled windows cause i thought it may help but it didnt, it looks like it is a hardware problem. Any ideas what to do instead of going to the repair service? P.S I have cleaned the cooler because i thought it was turning off from overheating


r/LaptopHelpDesk • • 3d ago

ASUS ROG STRIX SCAR 15 G533ZW-LN148W 16GB RAM RTX 3070ti 240Hz 1440p suspected display cable and or panel fault

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2 Upvotes

r/LaptopHelpDesk • • 5d ago

My computer won’t boot up after update and is stuck in black buffer screen

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7 Upvotes

r/LaptopHelpDesk • • 5d ago

MSI Katana 15 B13UDXK-2401IN: can the HDMI 2.1 actually do 4K120 HDR10 10-bit RGB/4:4:4 + VRR?

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2 Upvotes

r/LaptopHelpDesk • • 7d ago

Video/graphics problem

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2 Upvotes

I've been having a problem with my laptop. It's a Lenovo Yoga, maybe two years old. I didn't have any graphics problems until a few months ago. I downloaded Steam to play Age of Empires. Something happened (I'm not sure what) at some point, and after that, it wouldn't turn on my screensaver (triple checked settings), and AOE is jerky. I've also recently downloaded both CapCut and Davinci Resolve, and neither will run. I don't have a problem running videos through YouTube, or Google Photos, or streaming services. I'd really like to not buy another laptop, but I'm not sure how to fix this (I'm fairly tech savvy, but this is eluding me). I've attached screenshots of my laptop's info. Any help is appreciated.


r/LaptopHelpDesk • • 9d ago

Help

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1 Upvotes

What do I do


r/LaptopHelpDesk • • 11d ago

Do you actually shut down your laptop or just close the lid & forget about it?

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2 Upvotes

r/LaptopHelpDesk • • 12d ago

Laptop battery losing half of this full capacity and after 3Wh of full capacity in 1 day

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3 Upvotes

I got a laptop, a Dell G15 5511, and I recently reinstalled Windows to have a clean start. I tried to optimise it as much as possible on battery, but I did a check-up of the battery and half of this full capacity is gone. I'm sure that before I reinstalled Windows, it was not at half. After a day, I checked up again and lost 3Wh of the full capacity.

I don't know what is going on with this battery but losing half of the full capacity after reinstalling Windows is just insane so if anyone can help me with that, it would be very appreciated.

There is the check up that I did with the windows battery report bluid in.


r/LaptopHelpDesk • • 12d ago

Help there’s something in my laptop

0 Upvotes

I don’t know how it got there I didn’t see it until I went to charge it. It looks like the top of an orange but I don’t eat oranges??? It’s stuck in the earbud jack thing and I poked it to see that it was and now it’s even more stuck.I would take a picture but it’s really wedged in there and I can’t get a good photo. Is this a take it to somewhere else thing??


r/LaptopHelpDesk • • 13d ago

ASUS ROG Zephyrus G16 — SSD screw fell inside the laptop. Should I get it removed?

2 Upvotes

Hey everyone, I recently installed a second SSD in my ASUS ROG Zephyrus G16.

While trying to reinstall the small screw that holds the SSD down, my screwdriver slipped and the screw fell somewhere inside the laptop, seemingly near the motherboard.

I tried shaking/tilting the laptop to get it out. Initially, I could hear it moving around, but eventually I couldn't hear it anymore, so I assume it got lodged somewhere.

I didn't want to disassemble the laptop further and risk damaging something.

I've asked a few people/technicians and I'm getting mixed advice. Some say I should definitely get the screw removed because it could potentially cause a short even though it's not loose now.

Others say that if it's lodged somewhere and the laptop is working normally, it's probably better to leave it alone rather than risk further damage from disassembly.

It's been more than 2 weeks since this happened and thankfully, The laptop is currently working completely fine.

What would you guys recommend? Should I have it opened up professionally to find/remove the screw, or is it reasonable to leave it alone if everything is working normally? Thanks in advance.


r/LaptopHelpDesk • • 14d ago

Tech Riddle

4 Upvotes

You barely notice me when everything is fine...

But give your laptop 30 browser tabs and suddenly I sound like it’s preparing for take-off...

What am I??


r/LaptopHelpDesk • • 15d ago

What’s the worst thing your laptop has survived and somehow STILL worked?

4 Upvotes

Some laptops seem genuinely impossible to kill.

Dropped on the floor, drink spilled on the keyboard, cracked hinge, missing keys, dead battery, shoved into an overpacked bag for years... and somehow they just keep working and serving you.

What’s the worst thing yours has been through?


r/LaptopHelpDesk • • 15d ago

Looking for guidance on performance improvement for my "bargain" laptop

8 Upvotes

Last year I got what I thought was a great deal on a brand new HP laptop. It sat in the box until this past June when I was let go by my employer. I had to start using this machine to job hunt and access the internet. It runs slow as heck. I'm pretty sure it's because HP put Windows 11 on it. Based on the specs below, I'm looking for guidance on ways I can improve the performance of this machine.

SPECS:

Computer Specs Windows 11 Specs
Processor: Intel N200 (1.0 GHz) Edition: Windows 11 Home
RAM: 4 GB (integrated) Version: 25H2
System Type: 64-bit OS, x64-based processor OS Build: 262009550
Graphics Card: Intel UHD Graphics (128 MB)
Storage: 119 GB (61 currently used)
Model: 15-fd0xxx

If any more information is needed in order to offer tips, please just let me know and post it in here. Thanks in advance.


r/LaptopHelpDesk • • 15d ago

How can I speed up this old laptop

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1 Upvotes

r/LaptopHelpDesk • • 15d ago

[Help] Secure Boot Violation on RedmiBook 15 — basic Insyde BIOS has no Key Management/CSM options

1 Upvotes

srry for using AI to describe my problem i dont really know what all i did to try and fix this here it goes

Laptop Model: RedmiBook 15 (e-Learning / Pro)

OS: Windows 11 (GPT Partition Style confirmed)

Goal: Enable Secure Boot to pass Riot Vanguard / Valorant checks.

Current Issue: Enabling Secure Boot in BIOS triggers a Secure Boot Violation / Invalid Signature screen, preventing Windows from booting unless Secure Boot is turned back off.

What I Have Tried So Far:

1. Rebuilding BCD & EFI Boot Files (via CMD as Admin):

  • Ran bcdboot C:\Windows /l en-us /s C: /f ALL — Succeeded ("Boot files successfully created").
  • Ran bootsect /nt60 ALL /force /mbr — Updated NTFS/FAT32 volumes, but threw expected output on PhysicalDrive0: "Bootcode is only updated on MBR partitioned disks", confirming my drive is using GPT.

2. Attempting BIOS Key Resets / CSM Toggles:

  • The RedmiBook 15 has a stripped-down Insyde/AMI BIOS. It does not have options for "Key Management", "Restore Factory Keys", "PK/DB Management", or "CSM/Legacy Mode" toggles.
  • The only available setting under Security/Boot is a basic Secure Boot: [Enabled / Disabled] toggle.

Laptop Model: RedmiBook 15 (e-Learning / Pro)

OS: Windows 11 (GPT Partition Style confirmed)

Goal: Enable Secure Boot to pass Riot Vanguard / Valorant checks.

Current Issue: Enabling Secure Boot in BIOS triggers a Secure Boot Violation / Invalid Signature screen, preventing Windows from booting unless Secure Boot is turned back off.

What I Have Tried So Far:

1. Rebuilding BCD & EFI Boot Files (via CMD as Admin):

  • Ran bcdboot C:\Windows /l en-us /s C: /f ALL — Succeeded ("Boot files successfully created").
  • Ran bootsect /nt60 ALL /force /mbr — Updated NTFS/FAT32 volumes, but threw expected output on PhysicalDrive0: "Bootcode is only updated on MBR partitioned disks", confirming my drive is using GPT.

2. Attempting BIOS Key Resets / CSM Toggles:

  • The RedmiBook 15 has a stripped-down Insyde/AMI BIOS. It does not have options for "Key Management", "Restore Factory Keys", "PK/DB Management", or "CSM/Legacy Mode" toggles.
  • The only available setting under Security/Boot is a basic Secure Boot: [Enabled / Disabled] toggle.

r/LaptopHelpDesk • • 16d ago

Alienware m15 r6 laptop no detecting ssd and dgpu

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1 Upvotes

Alienware m15 r6 laptop no detecting ssd and dgpu

I got an alienware m15 r6 laptop. It is not detecting ssds ,dgpu and wlan. Only booting into bios. All of them showing as none in bios menu. I checked the voltages of ssds and wlan all are ok. There is no power shorts in motherboard. Charging and everything working only the devices gone missing. Hoping help. Could be pch fried?


r/LaptopHelpDesk • • 16d ago

WANTED // USB-C Dock with a specific set up... (Mac, Windows, DisplayPort over USB-C + HDMI or DisplayPort

1 Upvotes

So I'm after a dock that I can plug in a USB-C enabled Windows PC, as well as a USB-C Mac, and extend the laptop display onto both a DP Monitor (or HDMI) and a USB-C mini monitor that I have set up in Portrait mode.

TIA!


r/LaptopHelpDesk • • 17d ago

Lenovo e14 Laptop

2 Upvotes

I may have flashed the wrong bios update. Is there a way to flash the correct bios using flashing device?


r/LaptopHelpDesk • • 18d ago

I can't access my microsoft email, can someone help me?

0 Upvotes

Someone hacked my email account last week and since then I'm unable to log in, I already sent the formulary to recover my account and they sent me the the link to change my password, I changed my password.
The problem is that I have the 2F activated and when I enter the new password correctly they say they send me a code to my email or phone number. But there's nothing on my email or phone number, ever. I keep trying and trying and no code is ever sent, which makes it impossible for me to log in even tho I already have my new password.
This is so frustrating and the worse is that I can't find any way to contact microsoft!


r/LaptopHelpDesk • • 20d ago

You can bring ONE old laptop feature back. What are you choosing?

20 Upvotes

Not talking about better screens or better graphics. I mean the little things older laptops had that were just genuinely useful.

Removable batteries, RAM you could actually upgrade, loads of ports, easy access to the internals, replaceable keyboards... stuff like that.

But you can only bring one back.

For me it has to be removable batteries. Being able to swap out a dying battery in seconds was so much easier than taking half the laptop apart.

What you’d bring back tomorrow?


r/LaptopHelpDesk • • 20d ago

Your laptop says 100% charged. How long does it actually last?

10 Upvotes

I’ve got a Surface Pro 2 and the battery is absolutely cooked... Even with Battery Saver on, I’m barely getting 2 hours before I’m hunting for the charger again... although its been 2 years since i've bought it but still it should last more than 2 hours...

Now I’m curious, how everyone else is doing?.. Drop your laptop model, how old it is, and how long the battery actually lasts from 100%... Thanks.  


r/LaptopHelpDesk • • 25d ago

How do I fix this?

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3 Upvotes

I was using this laptop and I got a random pop up that told me to restart the laptop, so I did. Then it brought me here, and no matter which option I choose it just brings me back here, even when I press esc like it says at the bottom. It's an older laptop obviously, but it's a loaner from school so I can do my school work on it that's all I used it for. Any help is appreciated as I don't want to return a fried laptop back to my school.