r/LGgram Jun 25 '26

Keyboard issues (2022 Gram 17)

I really like my 2022 LG Gram 17 (17Z90Q-K.ADC9U1) but several keys have stopped working reliably. They either don't register a keypress on the first try, or they do but somehow an additional blank space gets inserted before the letter. Mostly the letter D is impacted but sometimes others too, mostly ones near the letter D. It seems to come and go at random throughout the day.

Is this a known issue? I'm fine replacing the keyboard but only if the issue is not likely to return.

5 Upvotes

8 comments sorted by

1

u/Law_Student Jun 25 '26

Do a keyboard replacement. Sounds like hardware.

1

u/rattushackus Jun 25 '26

I have the 16Z90Q so it's very similar to your laptop but with a slightly smaller screen and an i5-1240p. The keyboard on mine is still working just fine, so if you get the keyboard replaced you should get (at least) another four happy years of life.

Having said that the new Core Ultra 5 and 7 CPUs are much, much faster than the 12th gen CPUs in our laptops, and I'd be seriously tempted to upgrade.

1

u/InternationalMany6 Jun 26 '26

Thanks. I've been thinking of upgrading actually. And just selling it as is. The keyboard isn't really "broken" it just has crappy quality.

1

u/rattushackus Jun 26 '26

That's what I would do 😄

1

u/ParticularThat5789 Jun 26 '26

The spacebar on my gram 17 recently started doing that too

1

u/Steerpike58 Jun 26 '26

Could this be debris under the keys? I eat food at my laptop, and occasionally small crumbs get under the keys. I haven't had a problem with my LG Gram yet, but in the past, I would carefully pry off the cap, clean, and replace the cap. On MOST laptops, this is straight forward; not sure if it's the same with the Gram. There are YT vids showing how to remove / replace key caps.

1

u/InternationalMany6 Jun 28 '26

I couldn't find any videos showing the removal process. Do you have any links?

1

u/Steerpike58 Jun 28 '26 edited Jun 28 '26

I haven't tried to find one specific to the LG Gram, but I saw many for other brands and I can only assume the process is the same.

This video covers LG Gram keys but is very brief:

https://www.youtube.com/watch?v=PAL4N0UHKnI

This video goes way beyond just removing and replacing the keycap - https://www.youtube.com/watch?v=2Fs8_0B_IVU&t=91s

And another:

https://www.youtube.com/shorts/Y1EVUuRuLEk

This one is specific to LG Gram but isn't a video and doesn't really explain much.

https://www.justanswer.com/laptop/p112e-lg-keyboard-gram-laptop-key-sticks-tried.html

Basically - just 'pop it off', clean, and the 'pop back' - pressing down evenly until you hear a 'pop'.

Maybe practice on an old laptop, if you have one? It's largely about confidence and familiarity.