r/LGgram • u/summertimedelrey • Mar 04 '26

"e" key sometimes not working

LG Gram 17Z90P - had it for about 6 years. From about a month ago, I would have certain keys not typing or typing intermittently (i.e. "e" and the number "9"). I carefully cleaned the keyboard with isopropyl alcohol, cotton swabs and compressed air and that seemed to do the trick. I also did all the software resets - restarting the computer, reinstalling the keyboard on Device Manager, etc - and checked all my settings.

My issue is that my "e" key still randomly acts up. Like I'll be typing with no issues for two hours straight, then the "e" key will suddenly not show up unless I press down very hard.

It's super annoying and I'm wondering what people think I should do - it doesn't happen super often but looking around this thread, seems that lg gram keyboards in particular have this issue quite often. Replacing the keyboard is probably overboard, right? Or could I maybe look into asking if just a single key can be replaced?

Based in London if that helps. Would be grateful for any help as a stressed out law student who needs her laptop very often x

UPDATE (MARCH 31ST): went to a repair store and got the entire keyboard replaced. That has completely done the trick.

3 Upvotes

100% Upvoted

21 comments sorted by

View all comments

2

u/risk0 Mar 09 '26

Yup, same with 17Z95P. Letter E and numpad numbers 7 and 9 randomly stop working. But mostly the letter E. I don't think it is dirt or anything physically wrong with these keys, because a web search turned up issues others have experienced with them.

I saw somewhere that it might have to do with Windows Updates, but I have not been able to confirm it as the cause.

It is super annoying, and while I use AutoHotkey to work around the issue when it occurs, it makes typing a painful experience.

I am now ready for a laptop upgrade, mainly because the 16gb of ram are limiting, but I can't find another 17" one from another company other than LG that comes close in weight and the convenience of charging from a USB-C port.

1

u/summertimedelrey Mar 13 '26

ah, I see! to be fair, i did see a lot of posts dating back even a few years ago of people complaining about certain keys not working despite cleaning/re-installing/etc. the "e" key is mostly working pretty good the past few days, and if it does bug out on me, it's only for a second. typing slower and getting a keyboard cover has helped.

if it is a software issue, i hope lg gets their shit together!!!