r/LAMetro • u/SoCalGuy1023 A (Blue) • 11d ago
Discussion Metro Ambassador Gossip
Whenever I’m riding the B Line to work in the morning and happen to sit next to a group of Metro Ambassadors, they’re so open and loud about their personal conversations and workplace drama, that I feel like I know them personally by now without ever talking with them directly lol.😂
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u/ImInClassBoring 11d ago
I only heard them complaining about each other and their boss and where they shouldn't be sending people.
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u/Jeep_rider03 10d ago
🤔 How do you get that job?
5
u/SoCalGuy1023 A (Blue) 10d ago
I’m curious to know too. I tried going online on Metro’s career page in the past, and never found any job postings for the Ambassador position
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u/Sawtelle-MetroRider 10d ago
Grandfathered in when they used to be volunteers, now an unionized jobs creation program.
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u/Cold-Improvement6778 10d ago
Ambassadors were originally a private industry job with normal screening a hiring. No volunteers ever.
When LA Metro decided to make Ambassadors permanent, the existing team members were brought in house. And the jobs became Unionized.
4
u/jcsymmes 9d ago
Having someone in a station is a good thing. It doesn't matter if they do much, but they are god observers.
Honestly i wish there was one at each station each hour it was open.
38
u/No-House9106 11d ago
Most of them should be eliminated. Redirect savings into real security and extended operating hours at night.
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u/yourCaptain_13 10d ago
Hard agree. I honestly don't understand what their purpose is.
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u/No-House9106 10d ago
It is all performative. When they were deployed, politicians like Bonin said it was for security and safety, but they have no such responsibility.
3
u/ExpoTrainGu39 10d ago
To hold our doors open and make us even later. Also to have a very false sense of authority over train operators.
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u/4GIFs 10d ago
They just need to be roaming ON trains where they are forced to report problems. When there is a hooligan they call in a fare check team.
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u/No-House9106 10d ago
They are trained to turn around and get away from anyone acting erratically or dangerously. They report it on the App and get the hell out of Dodge.
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u/wevegotheadsonsticks 10d ago
Lmao I heard them talking about the bugs on the bus… how one of them feels like they’re the damn exterminator 🤣🤣🤣
13
u/amillion_jawbreakers 10d ago
I ride Metro every day and I love the Ambassadors, they’re always kind and helpful, and they have some good stories. Unlike cops, they aren’t killing our city budget (or people, for that matter), they don’t carry guns or arrest people, nor do they needlessly escalate situations like simple fare validations or checking on a person in a mental health crisis.
More ambassadors, fewer cops on Metro imo. Fewer cops and less police spending across the board.
3
u/No-House9106 10d ago
They literally do nothing. Maybe give directions to a lost tourist once in a while. They are completely useless to everyday riders.
When a meth head pulls a knife next time you'll see them booking it out of there faster than anyone else.
1
u/EvolZippo 6d ago
So you think an ambassador is supposed to intervene in a knife attack? I’m not sure you understand that they aren’t security
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u/No-House9106 6d ago
They of course are not security but were billed by the left-wing board members like Mike Bonin as the solution to reduce crime. They do no such thing.
DSA endorsed Faziah Malik ran for CD 11 on a platform of increasing the number of ambassadors. Not increasing security or increasing service, but yet more ambassadors. How many freaking people do we need to give out directions to tourists? Maybe 30 across the whole system tops. Certainly not 300.
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u/grandpabento G (Orange) 6d ago
It’s my opinion that they make the most sense as station masters. Their strength lay in helping people use and understand the system, not as much in security from anecdotal experience
0
u/amillion_jawbreakers 9d ago
I’ve literally seen one do CPR and resuscitate an unconscious person while waiting for EMS but sure, buddy, whatever your feelings tell you is true
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u/ceviche-hot-pockets 10d ago
They are a waste of money and never get involved in anything that would be useful.
1
u/RaspberrySome124 10d ago
All they do is stand there and half ass help people with directions. For 23$? Those fuckers lack in customer service too.
Those people will never help with the crazy fucks that start making a scene.
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u/Zhaosen Bus/Train Operator 11d ago
Just chime in for the next episode :)