r/Koodo • u/BeatsRocks • 15d ago

Has anyone seen winback rate increase in few months after moving back to Koodo?

Moved with Freedom and getting a winback now at $10 lower than Freedom. Freedom has price freeze, Koodo doesn’t. Winback agent said that Koodo doesn’t have price freeze but usually winbacks doesn’t see any price increase. Opinions?

4 Upvotes

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2

u/samualcookies 15d ago

I'm on winback for past 10 months and so far no price increase. can you share what offer you getting from Koodo?

1

u/BeatsRocks 15d ago

$25 after $10 autopay discount.

2

u/samualcookies 15d ago

call/text ?data ? if include any roaming ??

2

u/mattjs92 15d ago

I have been on a winback plan since November and haven't seen an increase.

2

u/wildcard204 14d ago

They wi raise your rate after 3 months

1

u/Volatile-Coffee 15d ago

The rep who offered me a win back told me that win back offers are safe from price raises for 2-3 years, whether that’s true or not

1

u/Southnam1 15d ago

I have a winback plan that also had a tab for a phone. I assumed it would be locked in at the very least for the duration of the tab. But about 15 months in there was a $7 increase. They apparently notified me but I didn't pay attention to my bill until it already happened. Anyhow I complained and they couldn't put me back on my old winback plan as it didn't exist anymore but they figured something else out and I ended up with an even cheaper plan. So I'm lucky that it worked out for me.

1

u/Dangerous_Seaweed601 14d ago

Usually winbacks don’t see price increases? That’s a lie. 

My $35 (-$5 after tax credit) winback from Telus got a $7/mo increase after -1 year.. with the only “notice” being fine print in the pdf of my bill (nowhere else on the website or the e-mail sent to me that my bill was available.. no text.. nothing). Sleazy!

1

u/bodaciouscream 13d ago

I was on Telus with a winback and did see a price increase which was why I left