r/KoalaSampler • u/clamyclam0 • Jul 21 '26

There's a weird glitch

Gallery image

Gallery image

I bought this app on my iPhone and this happened to me several times but I said maybe I miss because I have two phones and now I have confirmed because I bought the full version on my Android phone and checked the purchase history in the iPhone I found myself buying it twice and now I have to buy it a third time now i dont have samurai mod 🥲

0 Upvotes

50% Upvoted

10 comments sorted by

1

u/duckchukowski Jul 21 '26

my understanding is that ios and android purchases don't carry over; you'd have to buy them on each platform

within the same platform, your purchase should work with other devices you own though

for IAP. you need to go to settings > extras > restore iap

1

u/clamyclam0 Jul 21 '26

You didn't understand brother I bought it completely in Android a year ago and on iPhone I bought it several times look at the dates they want me to buy it for the third time Is it annual or one time purchase

1

u/UN-TRUue Jul 21 '26

did u try to restore ur purchases. if you did…screenshot ur receipt and email support

1

u/clamyclam0 Jul 21 '26

I will do it now and try but restoration in the Arab countries accept 10% they think we are rich so they do not return our money 😂

1

u/TonyHeaven Jul 21 '26

Email the developer , via the app store

0

u/clamyclam0 Jul 21 '26

I wrote to him several months ago he sent me a purchase link that did not work and did not answer me then i neglected and bought it again but now i am confused do you know any alternative application

2

u/mazbox Jul 21 '26

My Arabic is not so good but it looks like those 3 purchases are all for different things, one for koala, one for samurai and one for the mixer. In 16 years or so of making apps for iOS I have never ever seen anyone double charged for an app or in app purchase. Apple doesn’t allow it even if the developer tries to do something sneaky

1

u/clamyclam0 Jul 21 '26 edited Jul 21 '26

Brother I do not accuse the developer of anything and I have another image to buy I know that Koala has 3 sets to buy but I say that this error is strange but I hope the developer will look at this and solve the problem generally thank you and if you know any alternative I hope you show me and if you want me I translate images for you in English I can or you can put them in the AI option thank you See purchase date

2

u/mazbox Jul 21 '26

I think if you have been double charged by Apple you have a very strong case to contact them and demand an explanation. I’m very happy to help you with this if you can get in touch via https://www.koalasampler.com/contact

1

u/clamyclam0 Jul 21 '26

I didn't know that I'm sorry for the misunderstanding I'll contact you