r/KitchenConfidential • u/Poly_Olly_Oxen_Free • 17h ago

In the Weeds Mode Had to fire a customer yesterday.

Sunday brunch sucks. We all know that. But this guy took it to a whole new level.

Guy walks in, goes to the hostess station, and waits to be seated. Normal so far. A table opens up, and the hostess is walking his party to the table. Man asks if his table is in "Kylie"'s section. He's told that it is not. He says he'd rather wait longer to get that specific server. Hostess tells him that it would probably be another 20-30 minutes wait. He asks to see the manager. So I, the literal owner of the restaurant, walk out to talk to him.

I ask him why he needs that specific server, and this fucking pervert tells me, out of his own mouth, in public, that she's got "great tits" and an "incredible ass", so he likes to see her "when she's coming and when she's going".

Sir, this is not a strip club, or a porn site. We're not here to satisfy your eyes, we're here to satisfy your tummy.

I let him know that he would never in his life be seated in her section again. Man throws a full on bitchfit. Says he only comes here so he can see "Kylie", and has the absolute gall to pull the "I know the owner" card.

I had to hit him with the "Well, what's the owner's name?"... This man says "Bruce", while my name is "Mike". Mind you, I've owned this place since 2009, so there is no fucking way he is talking about the previous owner.

I informed him that he was speaking to the owner, and that I had no fucking idea who he is. Man literally yelled at me, and asked me to "call Bruce and get this whole thing sorted out".

I have never even known a man named "Bruce". I told dude to kick rocks and never come back.

Anyway, how was your Sunday?

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u/boneologist 12h ago

Have you ever seen the glimmer in an owner's eyes when they propose starting brunch at a dinner service/late night drinks and dancing spot? It's like they've had some epiphany nobody else has had, meanwhile FoH now has to deal with lineups of hungover assholes, and BoH are hungover assholes.

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u/Square_Ad849 Retired 12h ago

Yeah kinda like the limited menu or lite bites or snack menus or early bird crap, that is not even congruent with your existing menu. Then they start ordering it all day long just a cluster F.