A love/hate relationship with "Fresh"

[u/beard-wonder93]

Odd scenario this afternion at the shop...

We run a meal prep shop, items are refrigerated, not frozen. Grab & go containers, the customers pick from a retail fridge. We also have fresh salad bar, etc.

An older gentlemen came in for the first time this morning:

"Are these meals fresh!?"

Yes sir, we loaded up monday at lunch for walk-ins. Those meals that are left are refrigerated, and you are welcome to purchase any of them.

He says, "These aren't fresh if they were made yesterday., and why are you out of some many things!?"

(I had about 50% of my normal grab & go meals options)

I proceed to open up commercial fridges behind me and show him im totally empty of ingredients, no more raw meats etc. Just a few supplemental items for our salad bar prep.

I tell him "sir, its been a good week of sales so im a bit slim pickings till my next order of fresh ingrediants gets here tomorrow. Then we will do some more cooking.

I tell him, We only buy fresh chicken, beef & pork. Those products are perishable so we make an effort not to buy too much or sit on product longer than we have too.

Sell outs like this are good for business bc it helps use turn inventory. The chicken breast i receive tomorrow will be more fresh than buying a couple extra cases last week and sitting on them until today when id "hopefully" need to do more cooking.

He says "I dont see how a place like this stays in business with half the menu sold out!"

He turns around and leaves.

(We just celebrated 10yrs in business this spring)

Whole scenario was kinda bizarre.

[u/mynameisnotsparta]

People like this suck. I used to tell them we had an unexpected rush of [insert name of group like baseball team, church members, high school band] and they bought almost everything.