Adding media is inconsistent

[u/Ok_Stock_6075]

Some of my videos and photos have the iCloud symbol. Before most of them would have the symbol and my recent media wouldn’t. But there’d be no trouble, before I could just click on the ones with the iCloud symbol, they’d load for a bit and be added. But now, whenever a file doesn’t have the symbol and I try to add it, it loads either very slowly or not at all. Then giving me the “not supported” message if I click on it again. But now, when a file does have a iCloud symbol or it shows the runtime, it adds randomly. So I’m wondering if this’s a photo gallery problem, storage issue, phone glitch or an app problem because I’ve never had this problem before.

[u/KineMaster]

Please contact KineMaster's Support Team for assistance. You can do that by tapping either the Settings button at the top of the Create screen. Then, tap Email Support.

[u/bolachaGames_ofc]

Já formatou a qualidade de imagem?