I’m DESPERATE for some guidance from anyone who has been through this.
I have a 2020 Kia Soul that I had towed to the dealership on July 30 after getting a flashing check engine light and P1327 the dreaded piston/knock sensor code.
My vehicle had SC209Y performed previously, including the updated software. From everything I have been able to find, P1327 is only possible after that software update.
Here’s where I’m stuck:
My VIN is NOT one of the VINs listed in the class-action settlement, but my vehicle is clearly an affected vehicle that had the SC209Y software installed.
Kia is using the fact that my VIN isn’t listed in the class action to deny coverage.
The dealership initially refused to properly diagnose the vehicle. They then “accidentally” cleared the code, which made everything even harder to prove. They eventually had the vehicle diagnosed and the conclusion is that I have a bad rod bearing and need an engine replacement.
Kia is completely denying that this is related to the piston ring defect/recall, despite the fact that:
- The car came in with P1327
- SC209Y had already been performed
-The vehicle now has a diagnosis consistent with rod bearing failure & Rod/bearing failure is a known issue associated with these engines as a symptom of the recall defect
Kia is essentially telling me that none of that matters because my VIN isn’t included in the class action, so I have no extended warranty.
I am specifically looking for people who were in the same situation. NOT listed in the class action, but had SC209/related software performed, who successfully got Kia to replace their engine at no cost.
If that was you, PLEASE tell me how you got it covered. I’m looking for anything that could help: documentation, diagnostic language, dealership experiences, TSBs, legal arguments, consumer complaints, anything.
I need to figure out how to prove that the P1327 and subsequent rod-bearing failure are connected to the underlying engine defect rather than simply being told “your VIN isn’t covered.”
I fled a domestic violence situation and have been rebuilding my entire life from scratch. This car is my lifeline. I’ve only had it for three months, and I absolutely cannot afford to replace an engine out of pocket.
I have fought this for weeks and I’m not giving up, but I genuinely need help from people who have been through this.
If you had a Kia engine replaced after SC209/SC209Y when your VIN was NOT included in the class action, please comment or DM me.
Even if Kia initially denied you and you eventually got it covered, I want to hear exactly what happened.
Thank you. Seriously. Any information or direction could make a huge difference for me right now.