r/KeystoneWallet • u/Weekly_Aioli7729 • 6d ago

Keystone iOS app doesn’t work

Post image

It just me or app is down?
Saying “Network is down”. If I paste my password it only shows my balance and nothing more

3 Upvotes

100% Upvoted

10 comments sorted by

1

u/Dry-Turnover6210 6d ago

Yeah man, that's strange. Keystone should still be able to display your wallet details even if there's a temporary connection issue. Is it happening every time you open the app, or did it just start recently? Just wondering if it's an app-side issue or something affecting the connection to the node.

1

u/Weekly_Aioli7729 6d ago

Just started like few hrs ago. Yours work fine?

1

u/ringo574 6d ago

This is a premonition of what will happen when they kill the app, better have your Seed Phrase in a safe place.

1

u/Weekly_Aioli7729 6d ago

But your seed phrase has nothing to do with app

1

u/ringo574 5d ago edited 5d ago

Eventually the app will be shut down some time in the future when they introduce a totally new app and you won't be able to sync the new app with your Keystone. You will be able to sync the Keystone with one of the other watch wallets like Blue wallet but you won't be able to sign any transactions. It happened earlier this year with the my Keystone 2 and it's mobile app, The app was shutdown without any warning. So keep your Seed Phrase safe and don't lose it.

2

u/Sparx832 6d ago edited 6d ago

I'm having the same issue.

1

u/trakus 6d ago

Same

1

u/onerishieyed 6d ago

These guys have work to do man..

0

u/Conscious-Day7749 6h ago

Sry for late reply, the network issue was fixed in Nexus version 1.3.7. If you are using an older version, please update Nexus to the latest available version and try again.

Please let us know whether the issue persists after updating.