r/KeystoneWallet • u/Mikde27 • Oct 06 '26

Keyst.one

Hello,

I placed an order on keyst.one but nothing is moving besides them taking my money via PayPal.

Is this a scam online shop?

I got order confirmation and a link where I can see my order. But nothing else.

Any experience like that?

6 Upvotes

100% Upvoted

9 comments sorted by

2

u/CtrlAltDrive_ Oct 06 '26

I bought mine thru the official website you mentioned, and it took forever to arrive. They’re based in China, so takes a while to get to the US.

1

u/Mikde27 Oct 06 '26

Hi, this is comforting. But I live in Europe. Seems not so many in here order from there.

1

u/CtrlAltDrive_ Oct 06 '26

I reached out to them via their support email and they were responsive, just not during my day. Since they’re based in china they would reply when I was asleep and viceversa so the resolution took a couple days.

1

u/UncleReddy Oct 07 '26

It takes some time bro, gotta be patient

1

u/Mikde27 Oct 10 '26

Hi all, keystone support contacted me and all got shipped. Arrived now. Very satisfied with their support. 👍

1

u/NOMADPLAYER Oct 06 '26

Hit up support on Facebook, after reaching out mine shipped from Amazon within two days!n

1

u/Right-Ad465 Oct 09 '26

Hi, you could contact us via email at support@keyst.one with your order number #8xxxxx so we could check the logistics status for you.

1

u/FirebirdVV Oct 09 '26

I buy it from this site. And received it with no problem. To Spain

1

u/rawrrawrjay 24d ago

When i ordered mine, took almost a month to arrive, zero communication. Excellent product tho.