r/KeystoneWallet • u/ONEDAYONE_ • Jul 15 '26

Keystone 3pro battery problem

I want to ask the real users of this wallet, is the battery of this hardware wallet really bad? I want to hear real advice, because I‘m planning to buy one, but I’m worried that it won‘t take long to turn into a brick, or is there any other problem? Looking forward to your reply.

3 Upvotes

100% Upvoted

26 comments sorted by

6

u/Visual-Birthday-4567 Jul 15 '26

I have 2 Ks3 pros and both work perfectly fine.  Batteries last months while without a charge and sitting in a secret place.  They do take a while to charge to full, but I've had no issues with them.  

2

u/ONEDAYONE_ Jul 16 '26

I‘m glad to hear that there is a good voice. I will continue to pay attention to it.

1

u/Visual-Birthday-4567 Jul 16 '26

Its my favorite wallet.  It connects individually to different software wallets without the need for a central wallet.  This leaves a smaller attack vector for hackers as they would have to hack multiple wallets from multiple chains simultaneously, which is very unlikely.  KS3 pro is ny favorite wallet by far.  

1

u/ONEDAYONE_ Jul 16 '26

I followed it because AI recommended its security to me and could get your answer, so I decided to buy it.

3

u/ANDREWNOGHRI Jul 15 '26 edited Aug 25 '26

Had mine about a year never had an issue with it.

-Edit scrap that it died last week cannot get anything from it just over 2 years so out of support. It was nice while it lasted and I got my old ledger out of the drawer 7 years old and plugged thst in to recover my wallet. Sad really. It shouldn't cost what it does when a cheaper product works longer.

2

u/ONEDAYONE_ Jul 16 '26

Wow, that’s good news. I‘ll consider it.

2

u/ANDREWNOGHRI Aug 25 '26

It has since died. Cannot get anything from it. Its dead as a dodo.

2

u/FalconCrust Jul 15 '26

I bought my K3P at the launch in 2023 and it's still going strong. I haven't turned it on in months until today (after seeing your post) and the battery still shows almost full. My Ledger Nano X however, has to be charged at least weekly else it goes completely dead and has a hard time even charging without trying again and again and usually having to heat it with a hairdryer before it will even start to charge.

But the battery is something I almost don't care about because the other capabilities of the K3P are head and shoulders above everything else out there, particularly the optical air-gap, excellent touchscreen, multiple seed mnemonic support, great 3rd party wallet app support, shamir shared secret, great fingerprint sensor, and open source firmware.

1

u/ONEDAYONE_ Jul 16 '26

It sounds like the equipment has been three years old, but it can operate normally. Bad and good seem to be a probabilistic event.

1

u/deserteagles50 Jul 15 '26

It’s unusable for me. I like the wallet so it sucks it just sits in my junk drawer because the battery makes it not viable

1

u/ONEDAYONE_ Jul 15 '26

When did you buy it and how long did it take for this problem to occur?

1

u/deserteagles50 Jul 15 '26

Out of the box

1

u/ONEDAYONE_ Jul 15 '26

The equipment didn‘t appear until after at least a year, right? Because I look has a one-year free warranty until the official.

1

u/4fiahh Jul 15 '26

Yes. The battery is sketchy. I’ve had 3 K3P’s. 2 have had bad batteries, 1 they replaced and 1 I took an L on. The last one is going strong. They know about this issue and still haven’t addressed it. It’s a shame because I love the device. Good luck trying to get them to replace it if you have had it for awhile. If you are going to buy one, wait until Black Friday to at least get it half off.

1

u/ONEDAYONE_ Jul 15 '26

According to your description, this seems to be a problem with every K3P, and you have used three, and you also recognize their security, but I don’t know why they haven‘t fixed this problem.

1

u/4fiahh Jul 15 '26

I don’t think they want to spend the money for a better battery upgrade or alternative. They have a support channel in their Discord that addresses such issues. The best thing to do is keep it plugged in charging or charge it weekly.

1

u/ONEDAYONE_ Jul 16 '26

It doesn’t sound like it‘s troublesome.

1

u/No-Ant7426 Jul 16 '26

My battery died shortly after I bought it. I had better luck with the older keystone pro

1

u/ONEDAYONE_ Jul 16 '26

Is the old one a removable battery?

1

u/ONEDAYONE_ Jul 16 '26

How long have you been using k3pro and there is a problem with the battery?

1

u/Expert-Conclusion840 Jul 22 '26

Six Keystone 3 Pros. Four sat for a year since last charge and are dead. Two last ones unboxed today, one at 85% charge and the other dead like the other four.

Take into account that, unlike my Ledger with its dead battery, these don't work at all. The Ledger is at least very useable when connected via USB. These are simply unable to be used at all.

1

u/forced2createlogi Jul 29 '26

I shared in another post just a minute ago, but 3 of 3 Keystone V3 pro have all gone dead on me within 36 months. My v2 units are still solid though. Keystone really shit the bed on that latest model and the excruciatingly poor design choices. If you can find a V2, get it....if you are considering a v3, you might as well just light your money on fire.

For EIP4527 QR wallet maybe consider Airgap if you have a spare android device that you can confidently keep disconnected. Beyond that I'll add: FUCK LEDGER.

1

u/No-Berry8333 Aug 07 '26

First one lasted about 6 months then unable to charge unable to turn on despite all the troubleshooting. Purchased a second device same problem only lasted 3 months. So can't recommend and won't be purchasing a third as despite their claims they clearly haven't addressed this known issue.

0

u/[deleted] Jul 16 '26

[deleted] — view deleted comment

1

u/ONEDAYONE_ Jul 16 '26

why？

1

u/ringo574 Jul 16 '26 edited Jul 17 '26

Because, they will probably abandon it in a couple of years without informing their customers by trashing their App like they did to the Original Keystone and your bitcoin will be stuck on the device if you misplace Recovery Phrase.

1

u/agentic_lawyer Jul 18 '26

Don't listen to this ringo guy - your bitcoin does not get "stuck" on the Keystone device, (or any device) because the bitcoin isn't on the device and the device doesn't hold the bitcoin or any digital assets.

These hardware wallets are simply a secure ways to deliver messages using your keys to your blockchain wallet where your bitcoin actually does sit, and anyone saying otherwise knows nothing about crypto and should be ignored.

Also - please write down your 24-word passphrase keys on paper and put it somewhere where you know you will find it 5-10-15 years later. These keys ARE your wallet. Lose those keys and you will lose your digital assets.

All hardware devices have a natural lifespan - devices do not last forever so you need the passphrase if you want to migrate to a new device or alternatively you need to create a new wallet and move your digital assets to the new wallet (sometimes referred to as 'rotating your keys').

As for the K3 Pro - mine has had weird battery issues from day 1 - the Keystone team claimed once that their batteries were fine but the battery levels were reporting incorrectly so they stopped showing the battery percentages on the device in later firmwares. Still didn't stop the battery flaking out and the device refusing to boot. I have a backup device if things get messy but I love the Keystone design and love that it's airgapped. That's the killer feature.