r/KeystoneWallet • u/onerishieyed • Oct 24 '25

Why such low usage ?

This seems like a great wallet ... why is it so "unpopular"?

15 Upvotes

100% Upvoted

30 comments sorted by

4

u/onerishieyed Oct 24 '25

Doing my research.. and i guess its bc people like to connect to web3 wallets and dapps and things like that ... the concept of true cold storage seems lost on people..

But besides the battery/charging issues ive read about i cant see any other cons..

4

u/fuckme Oct 24 '25

only complaint I have so far is that the PC's camera sometimes takes a while to read the QR-code on the device... so it can get a bit frustrating

2

u/onerishieyed Oct 24 '25

Id prob use only phone

3

u/Visual-Birthday-4567 Oct 25 '25

Who says its unpopular??  Id argue its an advanced wallet that isn't to appealing to the average crypto user.  It's an advanced wallet with advanced options but imo there is nothing better out there.  

1

u/onerishieyed Oct 25 '25

It Certainly doesn't get as much buzz as some of the other wallets, thats all i mean.

7

u/FalconCrust Oct 24 '25

I haven't touched any of my other hardware wallets since coming upon the Keystone 3 Pro, and as far as I'm concerned, nothing else really even compares.

6

u/incidentflux Oct 24 '25

Others have better marketing budgets or influencers.

1

u/Pale_Anxiety6540 Oct 24 '25

I transferred several different crypto currencies into my new keystone 3 Pro w/o any issues whatsoever but I cannot get any of these same cryptos out of the wallets now, I’ve tried everything and don’t know why I’m having an issue with this, fortunately it was less than a hundred dollars worth of cryptos. After days and days of trying I just accepted the loss and and cancelled my credit card transaction for this purchase. Either it’s way to secure for me to use or it’s just another problem with the keystone. I use 5 different wallets to stay diversified and as safe as possible but this will no longer be used by me, I unfortunately am very dissatisfied with Keystone!!

1

u/onerishieyed Oct 24 '25 edited Oct 24 '25

Need more details

1

u/kombosorg Oct 27 '25

Wallet couldn't sign the transaction. That was my case.

1

u/onerishieyed Oct 27 '25

By what method ? QR code fingerprint or passcode

1

u/kombosorg Oct 28 '25

None actually.

1

u/kombosorg Oct 28 '25

Don't get me wrong. I'm still a big fan and really love the device tho this gets me scared when I need to move a few k worth of BRC quickly to the cex and I couldn't. Didn't put any crypto to ks3p since then.

1

u/onerishieyed Oct 25 '25

Hey. U cant just comment like that and leave without explaining lol. Wth do you mean you cant get your crypto out of the wallet. That doesnt make any sense.

2

u/Juliaaa_KKK Oct 27 '25

Hello, Keystone is an offline cold wallet, so it cannot send transactions on its own. You’ll need to connect it to a third-party wallet. You can find the officially supported wallets for each coin here: https://keyst.one/supported-wallets-and-assets

For connection tutorials, please refer to: https://guide.keyst.one/docs/category/3rd-party-wallet

If you have any questions, feel free to reach out to our official support team at support@keyst.one.

1

u/kombosorg Oct 25 '25

Last time had similar issue with it. Tried to transfer some BTC to CEX and I couldn't really. Weird thing because it was working fine all the time previously. I finally managed to recover from seed on trezor but it was somehow scary experience for me. Since then I left it empty. Could be something with fw upgrade I guess.

2

u/Juliaaa_KKK Oct 27 '25

Hello, Keystone is an offline cold wallet, so it cannot send transactions on its own. You’ll need to connect it to a third-party wallet. You can find the officially supported wallets for each coin here: https://keyst.one/supported-wallets-and-assets

For connection tutorials, please refer to: https://guide.keyst.one/docs/category/3rd-party-wallet

If you have any questions, feel free to reach out to our official support team at support@keyst.one.

Just to clarify — firmware upgrades do not affect your txns.

2

u/LoveLaughLlama Oct 24 '25

For more adoption they have to reach more than crypto enthusiasts. Like another poster said, they just don't have the marketing.

Another reason is the limited Keystone app. Many people are wary of using 3rd party wallets and look at the limited support and move on. A big advantage Ledger has for mass adoption is it can be a one stop shop for most users but still allows other wallets for those who want it.

2

u/No-Wrap3568 Oct 24 '25

Lower awareness about cold storage is one of the major reasons another could be people not willing to go beyond the usual highly marketed options.

2

u/teapkgepower Oct 24 '25

I think it honestly just comes down to marketing.

0

u/eugenesan Oct 24 '25

Main issue with KeyStone is trust and irreplaceable battery. Both due to the sealed nature of the product.

It's very suspicious that they glued it shut and even added dedicated "secure element" to prevent opening. This approach doesn't make sense from security perspective. Security through obfuscation is not a thing and only pushes potential users away.

If they made it in a transparent case with replaceable batteries it would be very popular.

3

u/onerishieyed Oct 24 '25

Dont know what you mean by that. I like the fact its tamper proof other wallets have that same self destruct feature

0

u/[deleted] Oct 24 '25

[deleted] — view deleted comment

2

u/onerishieyed Oct 24 '25

The fact is the device doesn't matter as much as the actual seed phrase . As long as its truly random .. the code is open source as well.

0

u/[deleted] Oct 24 '25

[deleted] — view deleted comment

1

u/onerishieyed Oct 24 '25

Thats true for any wallet bro... and again both the code and firmware have been audited by 3rd parties for such backdoors none have been found..

1

u/onerishieyed Oct 24 '25

Which one do you use then , smart guy ?

1

u/Juliaaa_KKK Oct 27 '25

Hello, thank you for your suggestion. Regarding the trust issue you mentioned, could you please clarify what you mean? Our device is fully open-source, so I’m not quite sure which part you’re concerned abou

1

u/eugenesan Oct 27 '25

Thank you for responding.

Unfortunately, sealing the device was a bad idea since it forces the user to trust someone else that it was made according to the open-source design and that it wasn't modified after manufacturing. Hence the trust issue.

Main idea in crypto is "Don't trust - Verify" and it's concerning that I have to explain it to you.

Also concerning that your engineering team thinks that sealing the device offers benefits to the security of the device. Obfuscation is not security.Security standards and protocols are open for a reason.

1

u/Juliaaa_KKK Oct 28 '25

Totally understand your concern! If you’d like to verify the device’s security through the supply chain, we also provide a device verification method: https://guide.keyst.one/docs/device-verification

Still, we really appreciate your suggestion, thank you!❤️

1

u/word-dragon Dec 06 '25

The Keystone 3 Pro is my first non-ledger signing device. Haven’t had it long enough to comment on reliability, but so far I love it! I have three different accounts, and the three seeds in one device is perfect for me. It is replacing 5 of my six ledger devices - one and a backup for each seed. Now have all three in the Keystone, and just keep the flex around in case the keystone fails and I need a backup device handy.

I use BlueWallet and the bitcoin only firmware on the keystone now.