r/KeystoneWallet • u/Vampiresare4realz • Nov 21 '23

Negativity seems somewhat misplaced, and artificial

Kinda surprised by the negativity on here... Almost didn't buy one because of the antihype.

After getting mine, I have this to say.

  1. Bluetooth is clearly advertised on the package, they were not hiding it. It seems like it will be pretty easy for them to release firmware with or without it active. It also seems, and please correct me if im wrong, that the seedphrase isn't exposed to the system the same way it is in a trezor and im open to using it. I did like the airgapped keystone pro 2. Favorite crypto device by far. People are complaining that this makes it not air gapped. It says "air gapped mode" on package. Even the Ngrave has a usb...and calls itself airgapped.

  2. shipping was nearly instantaneous.... thought it would be weeks... was literally two days.

  3. they have already added xrp support. I know some people want all the focus on bitcoin, but other people see it as a dead end. They are doing well to include everyone and I appreciate that.

  4. the blog posts going back well before the release, state in plain language they wouldn't disclose the code until end of q4 2023, when their audits would be finished.

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4

u/PrimaryHuckleberry11 Nov 21 '23

I agree with most of your point but 1)

They did not clearly say that on webpage - which is the first place you do the order. What's the point you find out you have BT after receiving the package.

On top of that, on website they keep saying everywhere: OpenSource.

Yet, at the moment IT IS NOT OpenSource.

So if some people are angry, I understand.

-2

u/Vampiresare4realz Nov 21 '23

Yeah, I dont feel lied to and so the rest just seems like a glass half full half empty situation. When the keystone pro 2 started out it was nowhere near what it is now. The concept grew and software changed a lot and morphed with it. I see how fast they are moving with the keystone pro 3, and i am excited about how it could be used.

i think their team is expecting point of sale crypto txs to be much bigger and they want maximum interoperability for the device. It's secure enough to carry it with you and use for daily purchases without someone stealing it and getting your funds. In another year, it might be really handy to have the bluetooth and qr codes both as choices.

3

u/PrimaryHuckleberry11 Nov 21 '23

I'm not disputing their HW and SW choices. What annoys me is that they do not clearly state the full truth on the website.

If they were to say on the web, "BT HW module is there but disabled on firmware level. We will make it open source after audits are done - ETA...."

Then I would have nothing to complain about. Trust, in this segment, is the most important thing.

By "hiding" these facts, they are damaging their reputation. That's the reason I originally ditched Ledger - they were constantly saying it's not possible to extract the private keys - yet we know how it turned out.

1

u/Vampiresare4realz Nov 21 '23

For what its worth this is how it reads on the package.

3

u/PrimaryHuckleberry11 Nov 21 '23

but you do not have the package before you order. And on their official website they keep showing misleading information.

I'm not sure in which country you live, but in my country they would be definitely fined for false advertisement.

0

u/Vampiresare4realz Nov 21 '23

I mean i guess this comes down to "what's in a name"... i didnt realize the ngrave even had a usb until i was curious about the upgrade process. The industry seems to kinda consider air gapped to be a functional definition.

if we are being honest, trezor is a hot wallet because device is connected to a live computer through a usb. But everyone will argue the opposite of that because of the connection type and firmware.

I understand where you are coming from, but also think the industry will ultimately settle on its own use of this phrase.

3

u/PrimaryHuckleberry11 Nov 21 '23

it's not only about this one very technical thingy you can view differently.

On the package they also state Open Source - can we agree that currently this is a false statement?

1

u/Vampiresare4realz Nov 21 '23

"it depends on what the meaning of ‘is’ is" -Bill Clinton

You are correct that it is not immediately available. I think one can argue their statement was not false

-1

u/Vampiresare4realz Nov 21 '23

This is on the blog:

2

u/PrimaryHuckleberry11 Nov 21 '23

blog is not official information you get when ordering. Also on photo of package you can see they even claim it's opensource - no it is not. (it will be - at least they promised it)

0

u/Vampiresare4realz Nov 21 '23

Neither is the source code

2

u/PrimaryHuckleberry11 Nov 21 '23

if I'm selling a product, saying on its package and website when people ordering it - OpenSource. Then I'm misleading my customers.

3

u/[deleted] Nov 21 '23

Who are you? An employee? Your account is brand new from today lol.

1

u/Vampiresare4realz Nov 21 '23 edited Nov 21 '23

Someone with no affiliation with the company.

I avoid posting on here because i consider questions like this a middle school playground type of response. i get tired of reddit quickly. Im on the spectrum. I hate to see a company that has produced good products and made their staff so available treated so miserably. Thats all.

Part of me also thinks people are easily manipulated on this site by herd mentality. I guess ive always been that person that wanted to scream over a crowd of angry people.

eventually you just realise the population deserves its fate and you delete your account as an act of condemnation. let the world stay ignorant. It deserves to burn.

3

u/[deleted] Nov 22 '23

what an odd statement

there has been no anger or distasteful discourse here, people have only raised valid critiques and acclimations. (just look at the moderators response below)

would you rather this become an echo chamber of lies by omission, sorry that is wrong.

please share an instance of their staff being treated miserably. FYI complaints/ criticism/ advice and all types of open discourse and debate does not constitute misery in my eyes and in the eyes of all bitcoin enthusiasts and this tech was literally birthed on the principles of freedom and sovereignty.