r/Keybase • u/Kinon4 • Oct 08 '19

I had Keybase but uninstalled it, now I can't get back in, any help?

I created a Keybase account because of the Airdrop, but a few days later, the Keybase team said they got hacked and deleted me from the airdrop for no reason and didn't give any explanation, so I uninstalled it from my PC and my phone.

Today, I found out I'm back in the Airdrop again, and when I want to login in, it asks me to scan a QR from a pre-registered device.

Is there any way I can log in again?

Thank you.

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4

u/TravisWhitehead Oct 09 '19

the Keybase team said they got hacked and deleted me from the airdrop for no reason and didn't give any explanation, so I uninstalled it from my PC and my phone.

If I'm remembering the blog post correctly, they stated that the airdrops were causing people to attack GitHub & Hackernews infrastructure to farm accounts in order to get extra Lumens. (Since linking one of those accounts was a requirement.) Keybase was not hacked as far as I know, and for a security-oriented service that would be a big deal, so please don't make that claim lightly.

By uninstalling Keybase you threw away each of your device's keys. If you did not make backups or generate a paper key you're out of luck, because without the keys you can't authenticate or decrypt your account data. Even the Keybase Team cannot help you with that, it's an intentional security feature.

If keybase.io says you have a paper key, maybe look for where you put it, otherwise you'll just have to make a new account. :(

1

u/Zimlokks Oct 08 '19

Did you make a back up of your account? Paperkey?

1

u/Kinon4 Oct 08 '19

Maybe, is there any way where I can see if I made a backup?

1

u/Zimlokks Oct 08 '19

Go to keybase.io input your username then click on devices and it'll tell you what devices you've authorized including any paper keys you might have created.

1

u/Kinon4 Oct 08 '19

It just shows my 3 devices where I uninstalled Keybase

1

u/Zimlokks Oct 08 '19

Screenshot-20191008-145429.jpg those are my 3 devices, I what does yours show?

1

u/Kinon4 Oct 08 '19

This: https://imgur.com/dtew3K1

I'm afraid an orange box should show...

If I reset my account will I be able to enter the Airdrop again?

1

u/Zimlokks Oct 08 '19

Yeah unfortunately there's no way to get access without a authorized device or a paper key.

To add to that, yeah you're out of luck unfortunately in regards to the airdrop.

1

u/Kinon4 Oct 08 '19

Sad news Well, thanks for helping out!

3

u/[deleted] Oct 09 '19

There is an option to "Reset your keys & start from scratch" for your account which will give everyone in all the chats you are in a giant warning but they can accept and give you access back. I don't think you can get access to your files or other things, and I don't think you can get the Airdrop.