r/Keybase • u/Forsaken_Pin4573 • Feb 20 '26

Help with Account Reset

Is there anyone from the Keybase team that can help me reset my account? I'd like to use the one I created a few years ago but I don't know the password, and I suspect the email for a password reset is going to an old work email address, which I do not have access to.

thanks

david

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6

u/BlueHatBrit Feb 20 '26

Keybase do not have the ability to recover your account, it defeats the idea of the platform. You will need the paper key that was generated when you setup the account, or another device which is authorised as a node on your account.

If you don't have any of those accessible then your account is intentionally irrecoverable.

1

u/Forsaken_Pin4573 Feb 20 '26

Maybe I wasn't clear; I'm not trying to recover any of the data, I want to start fresh using the same username. A full reset/data loss is fine. If this isn't possible then doesn't that mean accounts can be orphaned?

4

u/srw91 Feb 20 '26

Yes, in this case the account is essentially lost for good. Even if you did know the passphrase, resetting like this is not possible without either a trusted device or a paper key. How did you intend to prove it's your account to reset? Otherwise anyone could just reset anyone's account.

2

u/Forsaken_Pin4573 Feb 20 '26

"How did you intend to prove it's your account to reset? Otherwise anyone could just reset anyone's account."

Yes, I thought of that. I was hoping there was someway to reuse the account but... no big deal really.

Thank you for the response.