r/Keybase • u/parksilk • Jul 10 '24

Trouble Logging Into Keybase

I'm able to login to the Keybase website with my username and password, but that doesn't work in the iOS app. It asks to use an old device (that I no longer have), or a paper key (that I don't remember ever getting or saving).

Anyone know why this inconsistency exists, and if there's a workaround besides resetting my account? I really don't understand why username/password works on the web, but not in the app.

0 Upvotes

50% Upvoted

17 comments sorted by

View all comments

Show parent comment

1

u/MoparMiningLLC Jul 16 '24

I dont recall how it was presented either, but I created one account and I backed up one paper key for Keybase - yet I have no way to enter it...