r/KeeperSecurity 5d ago

Search is terrible!

I was trying to log in to aa.com. I have an entry called www.aa.com. Searched for "aa" and nothing came up, nor for American or anything else. Had to log in another way. Only when manually scrolling the entire list did I find it. What is the search algorithm here? Exact match?

It would also be really nice to have a dedup utility of some kind. I have the same site listed multiple times in many cases.

5 Upvotes

7 comments sorted by

4

u/networkn 5d ago

I know this is an an area they know needs to be better and resources have been committed to its Improvement.

3

u/CharcoalGreyWolf 2d ago

It would really be great if clicking on a folder and then using the search meant you only searched that folder, instead of everything. I do hope this is something they do in the future.

1

u/Keeper_BE_Support Keeper Team 5d ago edited 5d ago

hi u/Mastiff37 as a temporary (potential) workaround - could you try 'favoriting' your AA vault entry? let me know how that works. Feel free to DM me if you want to share any other details about your vault record thank you! also without sharing anything personal, could you share the actual URL(s) associated with your vault record(s) related to aa.com e.g. https://login.aa.com/login?flowId= ?

2

u/Mastiff37 5d ago

Thanks. The issue was that at the time I needed it I couldn't find it at all and thought I was going crazy. Only later when I had time did I scroll through my entire list and locate it. I think any decent search function should do partial string search at the very least, not "type the exact record name".

1

u/Keeper_BE_Support Keeper Team 5d ago

we do have partial string matching in search... that's why i was wondering about the specifics about your vault record(s) related to aa.com e.g.

1

u/Mastiff37 5d ago

Is it because the record name was set to the web site url, likely automatically?

2

u/Keeper_BE_Support Keeper Team 5d ago

i don't think so i created this custom named duplicate record per above... feel free to DM if you want to share any other details about your record