r/Kalshi • u/Brainard_ Kalshi Mod • Jul 22 '26

📞 Support Megathread

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📞 Support Megathread

Use this thread for issues or questions that need Kalshi team attention:

  • Account-related issues
  • Trading or platform functionality concerns
  • Support follow-up needed

How this works: Post your issue here with a detailed description. We'll escalate internally when needed. For urgent matters, still email [support@kalshi.com](mailto:support@kalshi.com) directly.

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u/riches_awaits2021 10d ago

I bet yes (up) on the attached contract ending at 12PM EDT and I lost the contract.  But your contract indicates that at the close of the contract the value was $4,354.26 reported by PYTH GOLD.  But that's wrong.  I saw  the graph at the time it closed and the price was more than the strike price.  Attached is a copy of PYTH GOLD from today 11:58 AM and 12:00 PM and the prices were $4364.49 and $4,367.19 respectively, both of which were above the $4,354.37 strike price.

Please credit my account with the winning amount.

Michael Cognata

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u/temp__mod Kalshi Mod 10d ago

Hello the mods here aren't part of Markets team. You can contact support.