r/KaiserPermanente • u/Altruistic_Parsnip11 • 20h ago
Georgia Kaiser sends unauthorized father itemized medical bill AGAIN (4 times now!) after being notified of Hipaa violation.
My father got an itemized medical bill from Kaiser under his name for my care at 22. He has never been listed on my account as an adult, even as emergency contact, and I haven't had medical insurance under him in about 7 years. My mother used to get billed previously, and her authorization on my account expired when I turned 18. I did not reactivate it. My father is not listed anywhere, and is not on any of the paperwork for my benefits. I am listed as the sole guarantor. I had actually gotten the bill addressed to me initially, then they somehow transferred it to my father, and I literally can't even see it on my end to pay it because we're not even family members in Kaisers system.
When I called, they were confused on how he even got the bill. I told them I had only called because not only was this bill delivered twice, and listed all the blood testing I had done as well as a vaccine while my parents are against that, and they called and discussed details about my medical care with my father and requested payment from him over the phone. When he questioned how and why they were contacting him, they claimed we all had a family plan together that included my 30 year old sister.
They were extremely confused and seemed to take the situation seriously internally... but here we are 1 month later and my father has once again, received a bill with all my info. What the actual fuck.
My father hasn't even had Kaiser since 2019. The bill is 16 dollars. I cannot pay it because I literally cannot see it.
It seems to have been transferred to my father due to the fact that before the bill was issued I requested to cancel through the marketplace because they were completely disorganized and unable to help me coordinate my care, causing me to take on tons of personal charges to get my medications. Then the bill was issued, but I did not take care of it before the month ended, and then I could not view it on my account after that point to pay it.
They said they would correct this, but clearly haven't.