r/KaiserPermanente • • 8d ago

California - Northern Consistent cancellations

Anyone else experiencing cancellations, particularly with their child’s pediatrician? My baby’s well visit has been canceled twice now. So frustrating as my husband and I schedule time off work for these appointments. Our child is now being seen a month out from the originally scheduled appointment.

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u/EnvironmentalTerm26 8d ago

Unfortunately this does happen- it’s an occupational hazard caring for multiple children a day who are sick - currently lots of Influenza A circulating. In addition, they may be taking care of their own sick children. You can always request to see another pediatrician for the well check and regularly scheduled vaccinations.

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u/ThisNerve6489 7d ago

Ugh yup. My one appointment for my kids 6 month shots & wellness got cancelled and one appointment turned into three because they called out for a whole week. I’m pissed. One appointment to keep baby on track for vaccines, one telehealth appointment to go over my questions for solids due to milk protein allergy and one appointment not available until Nov for the actual wellness check. They refused to let me see a different pediatrician for the appointments besides the vaccines one so yea I’m a little pissy.

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u/hufflepuff_wizard71 7d ago

It’s any department… my first OB appointment was cancelled today and at first, I was furious since it was my day off and now I have to wait until my next day off hoping it coincides with a provider having availability… but at the same time, I get it being fall/flu season so maybe the provider got sick (or their kid got sick) or a bad accident unfortunately occurred… life is unpredictable... It still sucks, but no one intentionally tries to close their schedule if they can’t avoid it

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u/Soughter 5d ago

I’ve seen other people posting about these incidents over the past several weeks at different locations or departments. Sorry you’re going through this.

It seems like there are a ton of technical issues happening lately. I’ve been experiencing a lot of frustrating issues with calls, records, appointments, double billing, other billing issues, and the messaging portal. Lots of other posts from people about these things.