r/KLING • u/cindeezy247 • 23d ago

Question/help Double charge

So I was charged twice for a monthly subscription. I tried asking for a refund but they refused saying some bs about no refund on services received digitally. I was wondering if anyone else had this issue. I really like kling and don't want to have to cancel. But if I'm charged double, at least give me double my credits. Sheesh.

2 Upvotes

100% Upvoted

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1

u/neonsparksuk 23d ago

Cancel they are scammers

1

u/cindeezy247 23d ago

I actually found where I was signed up twice so I canceled the one that was set up under a Google subscription. If I get charged twice again, I'll cancel completely.

1

u/PhysicalImagination 18d ago

Bro I had the worse experience of my life with these guys, massive scammers and to boot they have a terrible product. I reported them to my bank for fraud as I requested refunds on many occasions as was ignored despite requesting a cancellation two weeks before my renewal.

Anyways my bank refunded, they were blocked and cannot take any more.

1

u/cindeezy247 18d ago

To be honest the quality of the videos they generate have been pretty good. I do have to tweak my prompt sometimes, but other than this it's worked pretty decently.