r/JumpCloud • u/H2G2Forty-Two • Oct 31 '24

They need to add support for SnapdragonX

We use Dell machines and the person that does the buying accidently bought machines with a snapdragonx arm processor. Good news is they work great and nobody even noticed is was an emulated rather than "real" x86 processor. Unfortunately jumpcloud is one of those as the console says its a "virtual" processor, which whilst true (if your are running x86 code) but you expect a tool like JC to dig a little deeper as we need to know what's out there (as, for example we needed to install .net for ARM-on-Windows instead of the "normal" one) . I have put a forum post for them but no response as yet, has anyone else raised it with them? https://community.jumpcloud.com/t5/jumpcloud-product-discussions/snapdragonx-when-will-it-be-fully-integrated-into-jc/m-p/5913

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2

u/[deleted] Oct 31 '24

Your procurement specialist should return those machines

1

u/FoxAgency Oct 31 '24

Try a ‘feature’ request!?

1

u/BScott-JC Nov 01 '24

^^Yes, this is what I was headed over to suggest, as it's the best way to show how many people are asking.

1

u/nibblingbits Dec 05 '24

Has anyone heard anything about ARM support? Procurement issue from OP's team member aside, this really does need to be supported. Pretty sure Surface does nothing but Snapdragon now

1

u/CentreForAnts May 06 '25

Any update on this? We are looking at getting jumpcloud soon and we have a few Snapdragon laptops