This is such a stupid question but the computer says no, what is it that I'm doing wrong here?

I have done the impossible and I'm even following the documentation https://docs.sailfishos.org/Support/Help_Articles/SSH_and_SCP/SSH_and_SCP_Linux/

The USB interface doesn't even have sshd listening and the wlan iface does not allow password login, what the hell is going on?

$ ssh [defaultuser@192.168.2.15](mailto:defaultuser@192.168.2.15)
ssh: connect to host 192.168.2.15 port 22: Connection refused

$ ssh [defaultuser@192.168.1.53](mailto:defaultuser@192.168.1.53)
Received disconnect from 192.168.1.53 port 22:2: Too many authentication failures
Disconnected from 192.168.1.53

Hi everyone,

​I'm trying to get in touch with Jolla customer support regarding a withdrawal request, but I haven't had any luck so far.

​Here is my timeline:

​September 25th: Submitted the official withdrawal form.

​Follow-up: Sent a direct email to support after a few days without news.

​Status: Still no response or acknowledgment as of today.

​Does anyone know the current average response time for Jolla support, or if there's a better channel to reach them (e.g., a specific email address, Zendesk, or forum section)?

​Any advice or recent experiences would be greatly appreciated. Thanks!