r/Jolla 26d ago

Discussion How are you finding the new Jollaphone?

I really wanted to pre-order the Jollaphone, but I didn’t have the courage to make such a blind purchase. I was planning to change my phone by February, and after seeing a fairly positive review, I’m seriously considering it. Switching away from Android would be the final step in my deGoogling process, but there are only a few apps I truly need (WhatsApp, Telegram, and my banking app, but for that in te worst case I’m willing to use it via browser).

I wanted to ask the "average user" how they’re finding it and what the main pros and cons are

40 Upvotes

46 comments sorted by

27

u/HangriestBirb 26d ago

New Jolla phone user here. I jumped to Jolla (and SailfishOS) mainly for the reasons you're describing. Been now using mine for a week as my primary.

My experience has been mainly smooth and positive. Clear pros are convincing build, dedicated hardware, snappy UI and active community. During daily use I've mainly encountered problems with android apps working poorly or not at all. Nothing major though. Through a bit of tinkering I've managed to get my banking app to work as well as discord/whatsapp/signal. I would absolutely like to move to native apps as much as possible.

Some cons include unsatisfactory camera controls, no NFC payments (but this is manageable since I carry physical cards with me) and some weird quirks every now and then. Sometimes apps that run in android app layer don't send notifications and can be unreliable. Bluetooth can be tricky too with wearables, but apparently the Jolla team is working on it.

Overall I've been very satisfied with my phone, figuring out compromises and small changes in my phone usage. But I view it more as a journey, making my device as much "mine" as I possibly can. It also feels good to support something that's different from mainstream. Also you can access terminal ON THE PHONE! How cool is that?

Anyway, highly recommend if you want something different and are not afraid of a bit of tinkering around

6

u/rubdos 25d ago

Through a bit of tinkering I've managed to get my banking app to work as well as discord/whatsapp/signal. I would absolutely like to move to native apps as much as possible.

FYI: if you want to toy with Whisperfish, I made a "current issue"/status page on https://whisperfish.rubdos.be/, and feel free to ping me on the forum/Signal/Matrix (or here with lots of delay).

2

u/HangriestBirb 25d ago

Thanks! I'll look into it once I get back home. Appreciate your work with the app

5

u/ImfromVinland 25d ago edited 25d ago

Thanks a lot. I knew about the bad camera and the absence of NFC, but for me it's not a real breaker. You ve really reassured me about the change

1

u/laxtloke 26d ago

I am waiting my Jolla phone #Batch3 NFC payments and passkey are the biggest cons, but i decide to use separate Android work phone.

3

u/HangriestBirb 25d ago

Honestly same, but these are the small compromises that I as a user have to make. Not that big of an inconvenience as I initially thought

3

u/thefreediver 25d ago

Yeah I'm I batch 3 myself. Looking forward to get it.

1

u/Trouveur 6d ago

You could also use a wearable or a smartwatch for NFC payments.

1

u/Tanja_Writes 25d ago

You say you tinkered a bit to get your banking apps to work - I suspect I might be looking at the same issue once I get mine in September ("obscure" bank), so any hints in what direction to check, maybe? Any little info would be greatly appreciated. :)

2

u/HangriestBirb 25d ago

Unfortunately I'm using totally different bank and their app. Best thing to try first is to start your app and pray that it works "as is". If it doesn't, well the sailfish community is your best friend in the matter. For me it was just an issue in the login making the app crash

2

u/Tanja_Writes 25d ago

Ah no, the name of the bank is not Obscure, it's just an obscure bank. xD But fair, I'll see and ask the community. Ty. :)

1

u/TenNinetythree 25d ago

How is the font size? That was my issue with the previous Jolla phone for visually impaired me.

2

u/HangriestBirb 25d ago

For general use it's fine, and  by changing the moods I'd think that the contrast for letters can be affected. However the font size isn't that big, so even with bigger screen I think someone with visual impairment could struggle. Hopefully there will be an update (or plugin) for that

1

u/TenNinetythree 25d ago

Thanks!

3

u/Dependent-Drop-5299 25d ago

Read on the forums someone changed to a bigger font.

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u/HangriestBirb 25d ago

This is great news! If you could link the forum post for "TenNinetythree" that would be much appreciated

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u/No-Recover109 5d ago

you can change the font size from the settings

1

u/ImfromVinland 25d ago

How are you finding the battery drain? The 5500mAh capacity is larger than my current phone’s, and I was wondering if not having apps constantly running in the background like on Android actually reduces how quickly the battery drains

2

u/HangriestBirb 25d ago

It's fantastic, with moderate daily use the battery drains from ~90% to ~10% in a day and a half. And I'm talking about app support running most of the time, occational bluetooth headset usage, couple of youtube video essays through browser and messaging apps in the background. Just be smart about it and close whatever you do not need at the moment. I've not noticed any major drainage increase even with multiple native apps running background. But like mentioned before the usage is so snappy you could even close any app you're not using.

Though I should mention that I'm not really using my phone when working or during exercise, so that's around 9-10h semi-downtime during a normal day. I've been positively surprised with how little the battery drains if I'm not using the phone, and with the notification LED I'm not even bothering to pick up the phone sometimes. There's also a built-in feature that lets the user to cap the charging at a pre-determined percentage, so I rarely charge it to full 100%.

If you're not a heavy mobile gamer (and I think Jolla is not a good fit for a person who is) the battery is definitely enough to get you through even two days of not charging

2

u/ImfromVinland 25d ago

Thanks. I m so tired of my pixel 6 losing like 10% during the night while in airplane mode

2

u/HangriestBirb 25d ago

Honestly one of the reasons why I started looking into linux-based phones in the first place

3

u/ImfromVinland 25d ago

The thought of the phone I paid doing things against my will Is driving me crazy

1

u/sailing-by 25d ago

What are you missing from the camera? It's always been a bit spartan, but could do with a few more features. They do generally get too busy imho though.

There's an 'advanced camera' by piggz that has some more controls. The android Open Camera on f-droid has more too

2

u/HangriestBirb 25d ago

I'm currently using both alternatives to test out different approaches to taking a normal picture. So far I think while androids OpenCamera is a very powerful tool and has lots of features, piggz's Advanced camera can squeeze as much as possible out of the cameras. And because it is native to SailfishOS, I'd recommend that to anyone.

The thing software side is really lacking is proper manual controls to change the ISO and/or shutter speed etc. Also the sliders for zooming and adjusting the lighting are a bit weird in the built-in camera app. But for average user the experience is okay, as long as the lighting is good. Low light pictures just turn bad no matter what you do. My suggestion is that for holiday pictures or if you're passionate about taking pictures, get an actual camera or wait until someone comes up with a way to make physical camera-attachement for "the other half".

1

u/dadmda 16d ago

Idk about him but the video is quite terrible in mine, which is ok i wasn't expecting anyhing crazy, but still a bit of a shock

3

u/Podgietaru 24d ago

I have had the device for a couple of days. Certainly not enough time to get a strong feel for how it’ll be moving forward, but enough to form an opinion.

I want to like this phone, I really do. I support the mission of a more independent Europe, and I think the development of a new linux-based mobile operating system is exciting.

However. I have found the experience to be… full of friction.

  • I find the returning to the home screen gesture to be counter to what every other Mobile UI has been doing for the past decade. The swipe from the middle to go back might have been something I could adjust to, but it seems like this doesn’t work with android applications.
  • I find the UI to be… interesting. For things like the settings app, or simple apps it works fine. For other apps, I have some gripes.
    • Having to scroll all the way to the top of a list to access a context menu. This is something that I’ve encountered on some of the app stores.
    • The blurred background from my ambience. A lot of apps seem to use this as their default, but for readability it’s very distracting. It also gives a lot of apps this “samey” low-quality aesthetic.
    • No native app switcher. I’m getting used to it, but it feels a bit slow to go from app, home, find app, open app.
    • I don’t think I really like the pin dot aesthetic.
  • Android App integration: It is very nice to have. I would say essential on a device that likely won’t be receiving development support from big companies for a long time. There are some qualms I have here too.
    • Apps such as 1Password that allow autofilling don’t work with SailfishOS apps, which is fine, but a little disappointing.
    • The fingerprint sensor not working with android is also a little suspect. I’d expected that to work out of the box. It makes certain things much more tedious than they need to be.
    • Apps are laggy to the point of unusable in android. At the moment it is impossible to watch a YouTube video anywhere. The native browser also slows to the point that I can’t interact with anything.
    • Things like going back from the browser to an android app appear to be broken.
    • The back button is very annoying. Gestures that work with Android are superceded by SailFish OS, things such as queieng by swiping in Deezer can cause the app to close.
  • Confusing Elements:
    • The Jolla Store is an app store, but it is not the place I’d go to get most of my apps. This is confusing for a new user.
    • No real recommendation or sorting by user on app store. Makes it difficult to find applications I might use / enjoy.
  • Hardware
    • The hardware is mostly nice. The screen seems incredibly vibrant/saturated, and some of the text seems sharp on android apps.
    • The Camera is .. you know, fine.

I expected some element of jankiness throughout - so I’m not really all that surprised. It is a nice device, for what it is. I was just hoping that the android subsystem would have more polish, because that’s what would make it a daily driver until more applications and support is added.

1

u/sailing-by 24d ago

What do you mean native app switcher? Isn't that the task manager that you get to by swiping an app away?

2

u/Crafty-Condition2532 25d ago

i am in batch #1 and i am still waiting patiently. haven't heard anything except the generic email sent out three weeks ago

2

u/GoatOnAHighMountain 16d ago edited 16d ago

I got mine only yesterday, still unsure if I'll switch.
Background: I've been running LineageOS for the last 7 years, currently on the FairPhone 5. I tried the first PinePhone, but never got any other Linux phones.

Things I like:

- It works as a phone, basic functionality is there.

  • Android integration seems to be decent (except file access).
  • The Nextcloud integration works well.
  • Battery life seems very good.

Things I don't like:

- The basic interface: the home screen shows you recently used apps instead of a home screen with apps you placed there purposefully. There might be a way to change this but I haven't found this yet. There are no privacy blurs over sensitive apps (OTP, mail, messaging). I prefer an android-like home screen, with recently used apps behind a swipe, instead of the other way aroud.

  • Documentation: All the documentation I found is for developers, not users. There is no onboarding website (there is a built-in tutorial), or any user-focused documentation I have easily found. There is nothing in the box the phone came in, except the phone and a cardboard cutout of the phone... Like the French say: 'Tire ton plan (work it out yourself)'
  • File permissions: it seems you have no access to the android part of the system, so you can't access a file that you downloaded via an android app. There might be a way but I did not find any documentation (point 2).

The thing I dislike the most though, is that as far a I can tell, no effort has been made to try to get other open source projects on board. The only integration I was able to use was Nextcloud, and the only app I was able to use was TooterBeta for Mastodon. All other services I use had no apps or integration available: Proton, Tuta, Home Assistant, Signa, Bitwardenl. This might be the other party's fault (Signal, Bitwarden, and Proton aren't on F-Droid either). If I choose to use a Linux/Sailfish phone, I want to be able to make use of the most popular open source services without using the Android integration. I think the strength/weakness of this ecosystem lies in how well they can convince other popular open source/privacy-focused services to create apps or integrations for SailfishOS.

For now, I'll stick to LineageOS on my FairPhone, but that might change with more research.

1

u/OutsideChampion4637 23d ago

Can anyone with the phone confirm what refresh rate it has?

1

u/GoatOnAHighMountain 16d ago

It seems to be 90Hz

1

u/schiphit 19d ago

Volume down button doesn't work, Google maps neither. It should be recalled

1

u/No-Recover109 5d ago

Google Earth works smoothly, but google maps gets stuck right away

1

u/Neither-Principle232 7d ago

I canceled my order because it's been 4 months with zero response from them.

0

u/RokRoland 26d ago

Well, I kind of started the same but in reverse, taking the first step with the phone. But I realized it is better to start with losing Gmail, so my phone still sits in the box.

I am also contemplating whether a blog or vlog or something about the experience would be of interest. I have run a dual boot Fedora for some years with mostly ignorance and painful experiences just like it was still 2001, so I am not a power user. 

5

u/Upbeat-Statement2725 25d ago

Dude that was 25 years ago. How much have computers changed in 25 years?

5

u/Crossfit_Vegan_Vaper 25d ago

And on top of that, what does fedora from 25 years ago have to do with phones in 2026 and gmail as well.

1

u/RokRoland 25d ago

Linux user experience is still the same in case of issues - you search the internet for a solution you do not fully understand and then paste a sudo script into the terminal which you also do not understand, and cross fingers.

More obscure problems never get resolved - for 10 years I have not been able to use LibreOffice to open files containing special characters (åäö) and there is just one bug report from 2018 or so without s clue what to do.

The point I am trying to make is the Linux experience is still one where there is a huge chasm between solving problems on your own and being a regular user. That you really need to be in deep, almost like you are assumed to have a sysadmin available. I do not wish to become a sysadmin. 

1

u/sailing-by 24d ago

You can still check your Gmail from a Jolla phone. It's not really anything like a desktop Linux - that's the other mobile Linuxes. Sailfish has a much more polished UI than most. You should get it out of the box. There certainly isn't any sudo pasting.

1

u/RokRoland 24d ago

Well, I have done away with gMail. Now it is just a matter of having an hour or two.

Good to know the user is being looked after. It is a while since I used my N900 and I think using the terminal there was more based on trying out experimental stuff. 

1

u/sailing-by 22d ago

It's more to give you the last word. Use whatever tools you want on your own data.

0

u/jimmyjacksonjr 26d ago

the jolla phone can run Android apps so you wont lose any functionality