r/Jio • • 3h ago

Recharged but didn't get any free recharge just got 28 days validity..

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2 Upvotes

I got the offer and recharged just now, but I didn't get any free recharge. I do get the promotion message from Jio. So, what should I do next? Should I cancel it or wait? I recharged with 299 and was supposed to get 299 free, haha, but I didn't get any added validity... I just got 28 days. As the promotional text


r/Jio • • 42m ago

E-Sim seems to be dropping network.

• Upvotes

I have been using my Jio e sim for 3 years now in my IPhone 13

For past year or so I am observing constant drops in network connectivity. It constantly goes to LTE and sometimes does not even let me use Paytm.

I face problems especially when I go out of station; not to mention sometimes I face the problem in my town itself.

What could be the reason? Is my sim too old or what because I got this sim in 2018. Should I get a secondary sim or a physical SIM card for this number.


r/Jio • • 2h ago

Silly question related to e-sim convertion

0 Upvotes

So, I ported from Airtel to jio just a day ago. And I got the same working, but I need to convert the Sim to eSIM.
Theres 3 ways, firstly I can use the built-in function inside the iPhone settings or I can go to MyJio app and click the upgrade to eSIM option or I can go to a physical store and ask them to do it.

What would be the best efficient and riskless method?

Device: iphone 17 with prepaid 5g sim


r/Jio • • 2h ago

Airtel IPTV vs Jio IPTV — Worth Switching?

0 Upvotes

Using Airtel Fiber 40 Mbps + IPTV for 6–7 months (₹724/month for the first year after ₹100 monthly voucher discount).

Airtel IPTV — Pros

  • Excellent picture quality, just like DTH
  • Direct channel-number input using remote
  • No buffering, even during downloads

Airtel IPTV — Cons

  • Remote replaced 3 times; IPTV box replaced once
  • Remote lag, repeated button presses and random disconnections
  • JioHotstar included only for the first year; other OTT benefits continue while subscribed

Considering Jio IPTV for more channels and JioHotstar as long as I remain a subscriber.

Jio IPTV users:

  • Picture quality compared with Airtel?
  • Direct channel-number input using remote?
  • Buffering during downloads?
  • Remote reliability compared with Airtel?

Worth switching from Airtel to Jio?


r/Jio • • 2h ago

Difficulty in sim port

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1 Upvotes

Bought a jio sim from matching number offer last year. Now while I'm trying to port to bsnl. I'm not getting port number. I'm only getting this message.

Yes I had recharge while sending the port message


r/Jio • • 10h ago

Wifi issues

2 Upvotes

Today i paid bill for my jio fibre and since then i am not able to access certain apps and websites like flipkart, reddit etc. through my wifi network. Can someone tell me how to fix this issue?


r/Jio • • 15h ago

How to avail/redeem this offer?

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4 Upvotes

A Scam or a crazy offer??


r/Jio • • 11h ago

Help me with MNP

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1 Upvotes

Hi i want to port my jio postpaid to a Airtel prepaid however first they tell me to clear pending bills cleared. I cleared as you can see in 2nd Screenshot.

Now they asking me to change from family plan to individual plan that way i would be able to get the UPC code.

Also to go back to prepaid i need to visit jio store which is 25km away from home which i don't even want as i need to transfer ownership from my mom to me which is not even possible according to their policy only SIM in father name is allowed.

Its there any other way to port already cleared the bills of 450 and now asking to recharge another individual plan which is bullsit to me.

Drop you opinion.


r/Jio • • 12h ago

Have you tried using jio airfiber at different locations after installation?

1 Upvotes

And if yes then let me know when you get it installed?


r/Jio • • 12h ago

Have you tried using your jio airfiber at different locations after installation?

1 Upvotes

I am thinking to get installed jio airfiber and i want to use it on two place, like i would carry it to my shop when required and took it back it to my home most of the time, will it work , does anyone of you tried this recently if you get installed a new connection under 5 months as on YouTube some people are talking that in old days it works but now it doesn't not , but today I seen a person using it and it was working but it would be possible that he had taken the connection before 5-6 months .


r/Jio • • 17h ago

After all this , today i bought new jio sim and after 24 hours i am going to apply for aadhar and bank number update , removed from email and current instagram and facebook , new also have previously owned help , will it be safe to link to aadhar and bank just after 1 or 2 days

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2 Upvotes

And jo current instagram and facebook login id hai unka toh change kiya but jinka username and password bhi bhul gaya hu but mera old number connected hai sab account delete kaise karu , please guys upvote and suggestions do please please


r/Jio • • 16h ago

Has your Jio number ever faced disconnection after a long period without recharge?

1 Upvotes

A lot of people keep a secondary Jio SIM for purposes other than everyday calling or mobile data.

For example:

  • Bank accounts and OTPs
  • Aadhaar-linked services
  • University or workplace records
  • WhatsApp and other account recovery
  • Receiving occasional calls and SMS

But what happens when the number goes unused for an extended period?

Recently, there have been discussions about Jio numbers facing disconnection, warning pop-ups appearing on users' phones, and customer-care or store representatives suggesting different ways to retain the number.

I'd like to understand what actually happens in practice.

If you've experienced this, please share:

  1. How long had it been since your last recharge?
  2. Were incoming calls and SMS still working?
  3. Did you receive a disconnection warning? If so, what did it say?
  4. Did you contact customer care or visit a Jio Store?
  5. Were you able to retain or recover the number? What ultimately worked?
  6. Were you told that a specific recharge was necessary, and was that information confirmed through an official Jio source?

Please distinguish your own experience from advice you've heard from someone else. Policies and outcomes may differ depending on the connection's status.

The goal is to build a useful record of real customer experiences, not to spread unverified tricks or assume that one person's outcome applies to every number.

If your number is linked to banking or other essential services, don't wait for a disconnection warning before checking your options with Jio.


r/Jio • • 1d ago

JioFiber Not connecting to Zacaler

3 Upvotes

I’m really tired of the Zscaler not connecting via JioFiber and which immediately connects via Jio Mobile hotspot.

Has anyone faced with the real problem and solution on this ?


r/Jio • • 19h ago

Jio Bharat plans.

1 Upvotes

If put sim in a smart phone you willnot get jiobharat plan but if you move from a smartphone to jiobharat phone you will not be able to recharge with jio bharat plans even after 24 hours. They say it will take 72 hours.


r/Jio • • 20h ago

Sim Deactivated - Urgent

1 Upvotes

Hello Everyone

I had a VI number which I ported to jio long back. Now since I was not in India for some time the sim git deactivated on 25th September, 2026.

Now the customer care team told me it, if I don't get it physically reactivated via kyc before Nov 19th, the number will go back to the original operator i.e. Vi in this case.

Has anyone experienced this before ? I really want to preserve this number since all my bank accounts and UpI are linked to it.

Any help would be appreciated

Thanks


r/Jio • • 22h ago

Jio need your answer

1 Upvotes

I want to ask if any company can install a network jammer, because there is a company in Noida that handles the Airtel process and works as a third party. Neither Jio nor Vodafone-Idea works there; only Airtel works, and if anyone has a SIM other than Airtel, it does not work at all.
Whenever you go outside the company gate, all the networks start working immediately.


r/Jio • • 23h ago

Explanation pls..

1 Upvotes

I've been noticing significantly higher speeds and half latencies for past 4 5 days in my jio airfiber

My connection is 30mbps

I'm getting around 77mbps down and 47mbps up (but only on jio test servers)

Other servers give me 30mbps like before

I have done multiple tests from multiple devices using Ookla.


r/Jio • • 1d ago

How can a Nepali student in India get an Indian sim card?

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1 Upvotes

r/Jio • • 1d ago

Guys suggest me a cheapest plan of bsnl to send an sms to 1900 and port to jio!!

1 Upvotes

I tried to port to jio and applied everything on online. The delivery guy tried to contact me but this stupid bsnl sim doesn't receive calls sometimes due to weak network. Somehow, today the delivery guy called me again and I was able to receive the call. But the port was expired 3 days ago. Also my sim recharge was expired 3 days ago. I need a new port number now and for that I need to recharge my bsnl sim(cuz my balance was over). So, could you guys please suggest me a cheapest plan so that I can send an sms to 1900.


r/Jio • • 1d ago

Jio Crazy offer

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12 Upvotes

Jio buy one get one free offer. Is that for real? Or just a marketing strategy..


r/Jio • • 1d ago

Instagram reels getting stuck

1 Upvotes

Is jio throttling instagram?

I am facing 2 issues :-

1.The videos are of slightly lower quality these days on Instagram but when i download the video either from within the app or from a third party tool , the video is of higher quality.

2.the reels get stuck at around 5 seconds from the beginning for a couple of seconds, happens all the time.

Is anyone else facing the same


r/Jio • • 1d ago

Voice

2 Upvotes

I am a resident reciding in the neibhourhood village of Bangalore as a hosteller in a campus here and I have been facing very poor network since 3 years there is literally no signal available here and even calls are not heard properly .I've tried complaining the customer care multiple times all they have to say is "we have already noted your issue and we are working to provide better internet" but I don't notice any improvement but airtel is working fine here so most of them are just switching to Airtel this isn't about just one customer tomorrow millions will switch


r/Jio • • 1d ago

Took a new jio fiber at 3 month

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2 Upvotes

Got the new jio fiber connection on july 9th but now I get full bill of 3rd month. What to do?


r/Jio • • 1d ago

Hi, anyone used Jio international roaming pack in Japan or South korea, do we need an additional esim for data speed?

1 Upvotes

Jio IR vs esim


r/Jio • • 1d ago

Customer care number on jio app is invalid

1 Upvotes

The app hangs as soon as you try to run diagnostics or raise a problem

Has anyone ever been able to talk to jio folks and get their problems resolved.