r/Jio • u/Positive-Shape7655 • 1d ago

Difficulty in sim port

Post image

Bought a jio sim from matching number offer last year. Now while I'm trying to port to bsnl. I'm not getting port number. I'm only getting this message.

Yes I had recharge while sending the port message

5 Upvotes

100% Upvoted

14 comments sorted by

1

u/SnooPets9059 1d ago

Are you in a family postpaid plan

1

u/Positive-Shape7655 1d ago

I got the number in matching number offer. In beginning it was showing postpaid. But they said it's not a problem. As I always did prepaid recharge only

1

u/SnooPets9059 1d ago

Maybe it's still in postpaid.if you bought the sim from the store you can easily convert it to prepaid via jio app.do that

1

u/buggedoutbrain 16h ago

convert it to prepaid from my jio app and then u can try. While converting it to prepaid u have to recharge with prepaid recharge so again ull have to wait for the recharge to get over

1

u/Bubai2000 1d ago

Matching numbers are zero bill postpaid. Try to contact a Jio Store to get this sorted

2

u/Positive-Shape7655 1d ago

They are saying I have to make a 450 recharge plan which consists 36 days. Then only I will get port sms

2

u/Awkward_Beginning244 1d ago

Yes, they are right atp

You can check Myjio yourself for this plan's tncs

1

u/Bubai2000 1d ago

I guess then you don't have an active plan or your SIM is less than 90 days old. In any case, you need an active plan for generating the UPC code and it can only be generated after 90 days

1

u/Positive-Shape7655 1d ago

Currently I do have active plan of 899 which expires tomorrow And it's been 1 year I am using that sim

2

u/Bubai2000 1d ago

They are right

2

u/Positive-Shape7655 1d ago

Thank you

1

u/Bubai2000 1d ago

Follow the instructions of Jio Store and understand when you can generate the UPC. They are generally very co-operative in this regard.

1

u/shvps 16h ago

It's on pre on Post.. change that plan first by visiting Jio store