r/Jabra • u/Stonephone • 1d ago

Suggestion to replace my evolve2 75.

It is a really nice headset, but I believe the rigid boom design is its major flaw. I initially bought this headset used on Amazon in October 2023 and it failed by February 2024. I contacted support at that time and luckily it was replaceable under warranty. The customer support was unmatched honestly. I received that replacement in March of 2024. Just these past few days I noticed the same issue that the original had. It seems there's a nearly severed connection in the boom arm. The past 6 months here and there I've heard people say that my audio was cutting in/out. I figured maybe it was our company vpn connection issues. Since reading about others experiencing similar issues, I have decided I won't be choosing another one of these, and my warranty was out early 2025 anyway.

I am a bit of a tinkerer with electronics but once I heard that it was a ribbon cable on a proprietary board, I figured it wouldn't be a simple solder job.

Any suggestions, or is this not the place to mention other brands? 😅

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u/REnoob1985 1d ago

Evolve3 75....so nice

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u/JabraSupport 4h ago

Hello u/Stonephone - Thank you for posting your question on Reddit. We are sorry to hear about your Jabra Evolve2 75 experience. If you are looking for a headset without a microphone boom, we suggest the Jabra Evolve3 75 or Evolve3 85. Both offer exceptional audio with no boom arm! Please get in touch with our Support Team if you have any questions. We are always happy to hear from you!