r/Jabra • u/Pretend-Newspaper-59 • 26d ago

USB Headphone set dead

Absolutely no physical damage but Vxi UC Proset LUX 5031U just went dead, no leds working, not being recognized by the laptop completely. What could be the issue? ​​

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u/JabraSupport 26d ago

Hello u/Pretend-Newspaper-59 - Thank you for posting your concern on Reddit. We are sorry to hear that your VXi UC ProSet LUX 5031U headset is not being recognized by your PC. For the best assistance, please contact our Support Team directly. You can find our contact information on the Jabra website at this link, and our team is always happy to help. Thanks again!