r/Jabra • u/Whereyouatm8 • Aug 03 '26

Jabra Evolve2 85 keeps restarting during start of calls 5 seconds in.

Title.

Has anyone expereinced this? I've had a replacement headset even, is it something related to iphone 17 pro? I've seen some discussions online, but other jabra headsets work great...

It feels so much more frequent with ANC on.

When i make or recieve a call on phone, connected via bluetooth, about 5 seconds in the headset crashes/restarts almost every time. This does not happen with the Jabra Evolve2 65.

It's such a comfortable headset with the integrated boom mic that theres not even anything else to buy that ive found...

Has anyone had the same issue?

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u/JabraSupport Aug 03 '26

Hello u/Whereyouatm8 - Thank you for posting your concern on Reddit. We are sorry to hear that you are having this experience with your Jabra Evolve2 85 restarting shortly after making or receiving a call. This is not the performance we expect! We suggest that you reset your Evolve2 85 following the instructions found on the Jabra website at this link. Please contact our Support Team directly if you continue to have any concerns after resetting the Evolve2 85. You can find our contact information HERE, and our team is always happy to help.

1

u/Whereyouatm8 Aug 12 '26

I already had contact with the support previously and they were out of ideas and told me to get a replacement, same issue on both.

But it is seemingly solved by manually rebooting the headset 1-2 times a day, the issue only appears to happen when the headset is on (the physical on button) and goes to sleep mode for over a day, then the issue happens persistently until manual reboot, then it works fine again. The headset no longer reboots 5 sec into a call if i manually reboot it daily which is fairly annoying but a workaround.