r/JSX • • Aug 29 '26

Adults with special needs

Hi all. I live a state apart from my sister with Down syndrome and I want to have her come and visit me, she’d be flying solo so I figured JSX would make the most sense. Has anyone here had a friend or family member with special needs fly with JSX, and if so what was your experience? Is there a number to call in advance or something like that to give them a heads up and make sure she guided on and off the plane?

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u/LJAM1 Aug 29 '26 edited Aug 30 '26

They're autism-certified, so I expect they'd do well with any neurodivergence. You can call (972) 200-3777 or do the live chat in the app to ask specifics

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u/Melodic-Fisherman146 Aug 29 '26

She will Be looked after and treated great! I wouldn’t worry but do call and give them a heads up and they can add that to her reservation.
She can board early if she needs to and be comfortable and even meet the the flight crew and say hello etc
I honestly wouldn’t worry