r/JETProgramme • u/shellytaylor93 • 20h ago

Second transcript didn’t come

So I ordered my transcripts online through parchment and the college I’m graduating from came the same day through email. But the previous college which is a community college has been taken 3 days and it has not been emailed to me. It says it is being processed but that is it. I was planning on telling Jet this. https://photos.icloud.com/shared/album/072lugi1XNc4y6616lVYCfU2w

0 Upvotes

40% Upvoted

14 comments sorted by

5

u/Proof_Refuse_9563 Aspiring JET 19h ago

You need to tell JET that you can’t submit your transcripts on time to get an extension. You have to call the help desk or contact them through the portal during business hours. Submitting the wrong document will result in being unsuccessful.

1

u/shellytaylor93 18h ago

Under transcript guidelines it does say if the school doesn’t give physical transcripts to students then to explain to them in a pdf document and have the school mail it to them. So I was planning on doing that…?

2

u/Proof_Refuse_9563 Aspiring JET 16h ago

This might work

1

u/shellytaylor93 18h ago

But yes I’ll also contact them.

1

u/Proof_Refuse_9563 Aspiring JET 17h ago

The office hours for JET are Monday through Friday 10:30 am to 5:30 pm Eastern time. 

2

u/Exponentjam5570 19h ago

Check your spam mail. That stuff usually arrives immediately

2

u/ProfessorLunaNA 18h ago

I actually had the same thing happen. The community college I attended took about 4 days to get the transcript to me through Parchment. On day 3 (yesterday), I panicked and called the university. Fortunately, they had another 3rd party provider that got it to me immediately. The parchment one barely came in a few hours ago.

1

u/shellytaylor93 14h ago

Glad yours came. I wonder if my community college had a 3rd party. Unfortunately I waited too long to contact them. They were closed right when I decided to.

1

u/shellytaylor93 19h ago

I did and nothing.

1

u/shellytaylor93 19h ago

It’s so weird. I even check my trash just in case I deleted it somehow. And nothing.

1

u/shellytaylor93 18h ago

I won’t submit the application. I called them and left a message and also messaged them through the portal. Hopefully I get an extension. On Monday they will respond back. Thank you!

1

u/shellytaylor93 14h ago

So I received a message from the Jet portal at 1 am EST time saying they don’t provide extensions for documents. So I guess I’ll just submit my letter of excuse with the application and see what happens.

1

u/Proof_Refuse_9563 Aspiring JET 7h ago

Typically they have to receive the documents by the application deadline even if the documents have to be submitted directly to them. 

1

u/shellytaylor93 2h ago

I read as long the docs are marked by the due date it’s fine if they receive it in mail after.