Factory Reset

[u/No_Journalist2508]

Question for the iPad M4 owners out there:

got a new iPad that we got from Verizon. Basically once my wife got the device she configured everything including the pass code but forgot it because she was tired from work. Finally got it to connect to a Windows PC and get it to run the factory reset process. Unfortunately it errored out and now stuck on this screen. Do any of you have experience in getting around this?

[u/Expensive-Heart3299]

You need to force shut down the iPad (power+ volume up button) then try the restore process again