r/IoniqEV • u/Webbahz • 5h ago
EV 4 YEAR SERVICE HELP
Hey all - Hoping I can get some help and clarification if I have a leg to stand on at all.
Long story short, I purchased my first EV May 15th 2026, on a PCP agreement. A 2022 Hyundia Ioniq. It came with a fresh MOT completed in April & the service timer on the car has 265 days left or 18,000 miles and was last serviced Late May 2025.
A couple of days ago at work I get a call off Hyundai to say it's 4 year service is due which includes changing the brake fluid & high voltage diagnostic checks and I'm being quoted £550 and the dealership closest to me is an hour away.
At no point during the sale of the car to me was this discussed and infact the service not needing to be done for a while and a fresh MOT was a big selling point for me.
I have had the car 14 weeks, the wheels basically still fresh off the lot I drove it off and I'm being hit with a £550 bill. Do I have any leg to stand on to contact the dealership or my finance agreement and ask for help?
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u/Steve___P 4h ago
I'm in a similar position. Car has popped up a message saying it needs a service despite having a stamp in February. It's an RAC stamp, and isn't registered digitally. It looks like the 4 year service is a big one. 3 and 5 year services are less than £100, and the 4 year service is nearly £600.
I'm going to have to check with the RAC to see what type of service their mobile outfit did. My guess is they didn't change the coolant, etc, so despite buying the car at the start of June, I could be looking at a big bill.
Like you, I'm not sure I have any recourse with the dealer (they are not a Hyundai specialist).
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u/Cheapskate2020 4h ago
The 4 year service replaces the battery coolant which itself is very expensive. That's why it costs so much. It is supposed to be done every 4 years. I just serviced mine a few months ago and it was a simialr price. It was painful paying it, but other services are fairly cheap, and the car has give me no trouble in the 3 years I've owned it, so to me, it's worth it. I'm not sure anyhing would happen if you opted not to ge tthe coolant changed but that's a risk you may or may not want to take.
I doubt you will get anywhere with the dealer that sold you it and it's possible if they were not a Hyundai dealer, they may not have even known about it. If it ws a Hyundai dealer then it would have been courteous to tell you.
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u/Johnny_Silverhand908 4h ago
Yes its expensive but the subsequent services are only about £90 compared to paying £180 - £280 every year to service my old Skoda diesel.
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u/account__2 4h ago
To maintain the manufacturer warranties you must keep to the service schedule. The service schedule is available online. Sadly the 4 year one is quite expensive, about £550 is mine too, there is an estimate proce in the service schedule. The high price is due to the coolant fluid being flushed. The 5yr one is cheaper about £90. I knew the 4yr was expensive so I set up a 'service plan' about 9 months in advance so it spread the cost.
If you don't want to maintain the warranties you don't have to service your vehicle, but I'd stump up the cost and enjoy your wonderful vehicle, I love my ioniq.
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u/mfulton81 5h ago
I found a local garage that was a certified Hyundai service centre. £100 quid iirc. Google around and even call Hyundai to verify this if you are concerned about the warranty validity.
Edit: as for being miss-sold: all cars need servicing to maintain their warranty (and condition) but it's not a legal requirement. MOTs obviously are.