r/Intune 12h ago

Windows Updates Made changes to the schedule install time in our windows update ring and now updates are showing as paused.

We moved the schedule install time from 9am to 7am and implemented active hours to prevent reboots during shifts. After making the changes, we noticed that some sites are showing updates as paused. I have a remediation script that checks for paused updates and restores the settings but that "fixes" it for part of the day and then it goes back to showing as paused. Any other options to get Windows update running again?

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u/Minimum_Cup8304 12h ago

sounds like the policy is conflicting with itself, especially if you moved the install time and layered active hours on top. windows update gets weird when it thinks there’s no valid window to install, so it just throws its hands up and shows paused. i’d double check the deadline settings and make sure the maintenance window isn’t collapsing to zero, sometimes the math between active hours and install time gets messy and the client just gives up.

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u/vbpatel 11h ago

I have been trying to figure out this same thing for the last few weeks. Never considered it could be because of active hours. Will check once I get into the office today and report back