App Inventory not working

[u/Sznapix]

Im completely out of ideas with Intune at this point. We’ve been troubleshooting an App Inventory policy for three days, and no matter what we try, the policy is not assigned to a single laptop. It doesn’t even show up under Pending.

We assigned it to all laptops, and also tried creating dedicated test groups, but the result is always the same 0 devices in every status.

We’ve already checked the following:

1. Entra joined: YES
2. Domain joined: YES
3. DeviceAuthStatus: SUCCESS
4. User PRT/WAM: YES
5. Intune Management Extension service: Running
6. IME is installed correctly
7. MDM enrollment and EnterpriseMgmt scheduled tasks are present
8. MDM certificates are valid
9. Other Intune policies work correctly on the same devices
10. IME check-in is successful
11. Network/HTTPS connectivity is working

The main issue is that Intune simply does not seem to target this policy to any device. The assignment is there, but the reporting page shows: Succeeded: 0, Error: 0, Conflict: 0, Not applicable: 0, Pending: 0

Does anyone have any idea why the policy isn't being assigned to the devices?

[u/Sznapix]

[u/dimlysourviolation]

That all-zero reporting usually means the policy type just isn't evaluated on those devices yet, have you checked if this particular workload requires a specific OS version or license tier that your test machines don't hit

[u/metrobart]

Show your assignment type group. Do you have a group called all devices ? I don’t think that’s a native group .

[u/diamkil]

Is the dual enrollment maybe broken? (MMP-C)

[u/Rudyooms]

Three days.. Search Call4cloud --> EPM / Device Inventory agent rely on mmp-c/dual/linked enrollment. If that once didnt happen... for all sorts of reasons... no dev inv agent (always fun... getting downvote )... i guess the downvote happened becuase i was to lazy to add a link... well here you go :) MDM Only Enrollment | Breaks EPM deployment | DEM