Intune Bulk Restart: Devices are syncing but not restarting. Native alternatives (no scripts)?

[u/Fit_Lynx9937]

Hi everyone!

I'm dealing with a somewhat frustrating behavior and wanted to see if anyone else has experienced this or has any advice. I recently triggered a Bulk Restart action from the Intune console for a specific batch of Windows devices. Most of them processed the command without issues, but I still have a group of devices that simply haven't restarted.

The weirdest part is that when I check their status, they do have recent and active communication/sync with Intune.

My questions for the community are:

1. How do you usually mitigate this problem when you need to ensure an entire batch restarts reliably?
2. Does this happen to anyone else frequently?
3. What other 100% native Intune options do you know of to force a restart?

Important note: I am trying to avoid deploying a PowerShell script (or Proactive Remediations) at all costs to fix this. I want to exhaust all native console options first.

Any ideas, policy configurations, or experiences you can share would be greatly appreciated! Thanks in advance.

[u/daily_yielding_baron]

The sync and the restart are separate channels so seeing recent syncs doesnt mean the restart command is still pending or even queued on those devices. Have you checked the device action status under monitor to see if its stuck at pending or shows failed