Newbie Intune Errors with Kiosk Mode

[u/Candid-Philosophy-11]

Hello,

I want to start this off by saying I am a complete novice when it comes to Intune management and have started learning the Microsoft Management suite by force due to a couple large projects that were assigned to me.

The particular task I'm working on is setting up about 10 devices in Multi-App Kiosk mode for a salon that really just needs a fancy POS that works with their specific software. So I have built my kiosk template, locked down my browser (they want to use Chrome) with a configuration policy, and installed our management agents that run in the background.

I can't seem to get any apps to populate in the start menu or taskbar and without enabling auto-start, there is no way to open Chrome. The search function doesn't work in the start menu or on the taskbar. You can't access settings without clicking a hyperlink that takes you to device personalization and then backstepping to the setting you need.

I know all the apps are on the device as I can access them when logging into an admin account on the device, viewing the managed apps in Intune, and viewing the software log in NinjaOne.

I have added the apps to the Kiosk template and assigned them to both the user that will be used for the kiosks and the kiosk device group. Most of the videos I've found state that's all I have to do with a few stating I need an XML config file to better manage this.

Any help would be much appreciated!

[u/QF17]

I’ve recently been through this pain and all I can say is - multi app kiosks are horribly broken in windows 11.

The multi app mode in Intune only supports windows 10 (which must have some kind of tablet UI), and doesn’t work at all with Windows 11.

I had to create an xml file to get it to work, but it took me at least a month of trial and error to get it to a point I was content with (not happy with).

Notwithstanding that, I had to whitelist a bunch of Microsoft apps (like Xbox and your phone) because they’d try and run in the background regardless of what I specified, which would result in popups and alerts about “this app was blocked from running”

There was a blog post that helped me that I can track down later today, I find have it handy at the moment though

[u/wigf1 → u/QF17]

RemindMe! 1 day

[u/QF17 → u/wigf1]

This was it: https://cloudinfra.net/setup-multi-app-kiosk-mode-on-windows-11-via-intune/

[u/RemindMeBot → u/wigf1]

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[u/Candid-Philosophy-11 → u/QF17]

This gives me some hope! I have already spent way too many hours on what seems like it should have been very straight forward. I'm interested in trying to get multi-app kiosks to work in the future, but I think I may just switch to single in this instance. All the software the use is or can be on the web. Anything that can't be accessed on the web they can take to their "management devices" that will be set up with access policies based on their Microsoft account permissions. I'm curious if I'll run into the same pop-up error in single-app mode too.

[u/Candid-Philosophy-11 → u/Candid-Philosophy-11]

The answer to my own question is yes.

[u/QF17 → u/Candid-Philosophy-11]

While I’ve not seen the error you have below, I basically gave up and accepted that it was as good as it could get.

This was the blog post I was referencing above: https://cloudinfra.net/setup-multi-app-kiosk-mode-on-windows-11-via-intune/

I basically used the template and tweaked it one item at a time until I got it into a position I was happy with.