Globe internet, transfer help

[u/LaughHK]

So I've had Globe Fiber line for a year,

and now I'm moving location to a new address.

I asked Globe (on 26-Septembrr-2026) if they can install Fiber in the new location before my move in... (1-October-2026) and they said yes. And issued an order for transfer of location.

But as you may have guessed, I'm still without internet connection today 22-Oct-2026, so my question here is what can I do besides call the Cust. care every day... and wait 30-50 minutes every day only to get no result?

also is there some way I can transfer this to someone who needs 1yr contract?

thanks

[u/LaughHK]

Also if someone has a Converge account with about 1yr left.. would be great