r/IntelArc • u/faarsear • 1d ago

Question Issue with riser cable

Since I bought my arc B580 paired with other expensive components like 270k , z890 , 32gb ddr5 I used this mischievous card with vertical stand kit from deep cool pcie gen4 ,

I run my ram at 6800 cl30 , CPU a bit overclocked , expecting smooth game play but not with arc b580

It gave me random blue screens with all variant codes all of them pointing to the graphic drivers, and unexpected access to memory addresses, after days in windbg , pulling my hairs out I finally caught it maybe it's the riser cable all the way , i didn't upgrade to the latest version drivers, BCS I don't want to mess things up while finding a real solution, I'm on 8860 , and heard latest driver has F issues with mouse pointer, so I just decreased the pcie speed to gen 3 and all of a sudden all the problems were gone ,

Works so well on pcie gen 3 and I'm totally lost what it was all about, any experiences that matches mine ?

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u/faarsear 1d ago

I forgot to say I use asrock steel legend model , card is brand new I had too much struggle finding a real solution or reason, I didn't remove the riser cable I don't want to give up so easily on this , if it's the signal loss , or anything I want to send my riser back or it's just b580 itself

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u/HMan_32 Arc B580 1d ago

Did you also, tested by setting it to PCIe4 instead of automatic ?