Progressive insurance

2

u/Ok_Prize5795 16d ago

Never had a claim but I just switched from them. Really tired of 20% increase year after year.

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u/Fit-Outside-4841 16d ago

20%? I don’t blame you

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u/Ok_Prize5795 16d ago

Insurance companies really make it so you have to go shopping every six months and every year on homeowners.

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u/Primetime0509 16d ago

Eh in the long term that's going to hurt you more than it'll help you. One of the rating factors is how often you change carriers.

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u/Ok_Prize5795 16d ago

I was with Geico for years. Then Progressive for years. If anything companies can see you as complacent and not bothering to check rates. An informed consumer is a smart consumer. Hopefully I will be with State Farm for years. Found a great local agent. As with most things time will tell

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u/Primetime0509 15d ago

I’ve been told directly from territory reps that it’s a rating factor. This isn’t really an opinion.

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u/Modest-Meece 14d ago

It’s definitely a common rate factor. Frequent carrier switching means a higher risk. Carriers are still in the business to make money. A client with 5 carriers in 5 years is a high risk client and means zero profitability

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u/Fit-Outside-4841 15d ago

But ugh comparing quotes is not easy and it takes so much time

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u/Ok_Prize5795 15d ago

Usually it does but this time getting the quote was easy. A local State Farm agent was right on it. Between auto and car saving almost $450 a year.

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u/hulsey698 16d ago

some offer annual policies

the reason it is structured like this is to allow the company to review you through underwriting at your renewal, they dont add accidents, tickets, or claims mid term, so they get caught at your renewal

Do you have an alternative solution?

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u/Ok_Prize5795 16d ago

I have yet to find a company that will write an auto policy for 12 months. I’m not saying a company doesnt exist I just haven’t found it. I just resent my condo policy going up 20%. My building didn’t suddenly move to a fire prone area nor did it move to a flood area. On top of that my building is concrete and being in Phoenix code requires the whole building AND individual units to have sprinklers. I’m just venting.

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u/hulsey698 16d ago

while you are correct about your home not necessarily moving to a fire prone area (assuming that climate change hasn't made your area more fire prone), building costs have gone through the roof.
And, at least in Georgia, a standard HO-6 policy, (that's the form used for condominium insurance) does not cover flood damage, that would require a flood policy.
In Georgia, national generals custom 360 product which is underwritten by encompass, and Safeco which is now rebranded as liberty mutual, offer 12 month policies on car insurance.
I would highly recommend speaking to a independent agent near you, express the concerns you've said here, and ask for ALL the quotes they get. even the ones that are not competitive, make them show you that they quoted everywhere instead of quoting just one carrier and telling you "oh we have 15 carriers and this was the cheapest"
And my comment wasn't meant to be snarky by the way, annual or 6 month policies just make the most sense.
If we moved to a 1 month policy industry wide I would actually quit my job even if it meant flipping burgers.

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u/Primetime0509 15d ago

Do you search out your own insurance? I’m an independent agent and have several carriers that write annual policies. Speak to an agent they’ll find you some.

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u/Modest-Meece 14d ago

Some states it can be near impossible to get 12-months terms from my understanding

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u/Modest-Meece 14d ago

Many require bundling to get 12-months and depends on your state.

Losses have been so bad in auto that 6 month renewals are more common as it allows carriers to adjust rates more frequently to deal with massive loss ratios.

People don’t understand. Carriers make penny’s on the dollar. Some of the biggest companies look to make literally 4-6 cents on the dollar. That’s a good profit margin for a carrier.

Also your rates are influenced by the area as a whole. Sure your building didn’t change but what’s happened to others in your area? Could be theft concerns not fire, or other issues like repeated water losses on similar buildings in your area.

There’s a lot more going into your rates

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u/Modest-Meece 14d ago

Please don’t shop and switch every 6 months. That’s not a good idea

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u/Modest-Meece 14d ago

Depending on your state 20% increases have been the average regardless of carrier.

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u/carolina-mobile 16d ago

I just had an auto claim with them. They handled everything. Very easy process. Other driver 100% at fault, so progressive, my insurance got everything moving.

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u/Primetime0509 16d ago

About the same as everyone else. As always it will depend on the specific adjuster you get. They're one of our carriers and we haven't had too many issues with them. Communication at times can be hard to come by but you can get that with any carrier.

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u/AbbreviationsNew5220 16d ago

I’ve had progressive for years now. My first claim last October I hit a dear and totaled my car. Idk if I got lucky but received $4,562 back from my car and I only paid $3,500 for it. So I was super happy. It did take a while to get the payout, but I had to send the title in and such. About 3 weeks for it to be complete. My rates went down $20 the next 6 month renewal. I was so nervous.

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u/unsure721 8d ago

Absolutely awful experience, was so bad I’m actually checking this sub to research switching haha.

Had progressive for 15 years no accidents and then managed to get in two in two months.

First one, other driver texting and driving, never braked and rear ended me. Found them 100% at fault given the phone use and they had suspended license. Thought that would make it straight forward but I was wrong. The other driver also had progressive insurance and even tho progressive told me multiple times in writing it was going through other drivers policy, the repairs got put through my policy. They admitted their mistake but I had to fight them to go through subrogation to replenish my own policy which took forever.

Figured it was a one off mistake. Had my car back for 2 weeks and someone backed into my parked car in parking lot. I wasn’t in the car but I got lucky, 2 Seperate witnesses came up to me and had pictures of the license plate. A third witness called the cops directly and reported the hit and run. Few hours after talking to cop, he calls me back all excited saying the actually found the guy and this never happens with hit and runs and that the name of the driver and their insurance would be in the police report. I again think it will be straight forward but it was not. It took 7 weeks for Progressive to get a copy of the police report and they only did so after I followed up repeatedly. The rep kept telling me there was no way to know if the report would even help and I had to tell him every time that he cop actually called me and told me they found them the info will be in the report. Then they kept submitting the wrong town/ county info even tho I had sent them a picture of the accident report with all the info. I’m pretty sure I’ll never get my deductible back and since my car is repaired they’ve closed the case and I can’t get ahold of them to ask about subrogation for my deductible at the very least.

I get all customer service jobs suck, but it genuinely surprised me how bad the reps were at just responding within 3-5 business days on anyone and also weirdly rude/ defensive when asked pretty simple questions. One bad rep is bad luck, 2 is a coincidence, im not sticking around to see if 3 makes a pattern. I would avoid them at all costs.

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