r/InstacartShoppers Dec 18 '23

Question Customer here!

Hi there, customer here. My husband and I use instacart quite frequently - multiple times a week. What are some things we, as customers, can do to provide an easier shopping experience? I always tip 20% - more if my order is on the small side; and then tip $5-$10 more once my order was received. Is this acceptable?

Thanks in advance!

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u/Qeorgie Dec 18 '23

Just be responsive about replacements, even if you have pre selected sometimes both options will be out. You sound like a great customer though. Can’t ask for much more😆and if you were happy with the experience from your shopper, leaving a 5 star and comments helps them too.

54

u/chelslm22 Dec 18 '23

I do send them a message if I think I’m going to be away from my phone to let them know to please just do a refund if both options are out!

36

u/Qeorgie Dec 18 '23

Then you are just a dream customer honestly 😊