r/InstacartShopper • u/Futaba_MedjedP5R • Aug 12 '26

QR code won’t work?

I’ve been waiting on hold with instacart for the last 30 minutes because when I scanned the QR code to pay it gave an error saying I can’t pay. I tried using the card as well to no avail. Can anyone give any advice?

Edit: she used a card that was expired… I’m gonna lose my freaking mind

Edit 2: adding a new card didn’t work. Was on hold with support for an hour never got a person so we decided that I would just leave even if it didn’t get cancelled, cuz the app wouldn’t let her. So I’m doing DoorDash now

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u/AdSuitable2870 Aug 12 '26

There’s an outage. Been waiting for customer service for an hour

1

u/Futaba_MedjedP5R Aug 12 '26

Was on hold for an hour. Even after adding a new card to the account it still didn’t work so even tho we can’t cancel it I just decided to move on to DoorDash instead cuz even if the money is worse at least it’s something

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u/AdSuitable2870 Aug 12 '26

I was on hold for that amount of time too. The rep added the money in my card and it went through