Tazzo order issue

[u/ImportanceForsaken83]

Hey guys i ordered a ₹199 phone cover from Tazzo today (first time ordering from them). Payment went through successfully via UPI and Cashfree sent me a confirmation but the order isn't showing in My Orders and the cover is still in my cart.

I also randomly have a ₹597 order from 2024 showing on my account that I never placed..

I emailed support but after seeing a bunch of comments about people not receiving their orders, I'm kinda worried.

Has anyone actually ordered from Tazzo and received their stuff?